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In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data and Erin Gray, Vice President of Customer Success, discuss diversity and inclusion, and Women in the work place.
Erin tells the story of her mother being fired for being pregnant, and many other situations where the simple fact of being a women had a negative impact.
In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data and Gregory Johnson, Chief Revenue Officer discuss leadership. With over 20 years of experience at American Express and Capital One, Gregory has always been a recognized leader. Today, he shares with us his vision and thoughts on leadership and what a great leader is.
In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data welcomes Erin Gray, Vice President of Customer Success, and new member of the S&P family.
Erin talks about her first job when she was 12 years old, her career in the call center industry and how she switched from the client-side of the business to the service side.
In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data, discusses many topics with his wife Julie Plashkes.
She shares what it is like to not only be a startup wife, but also a startup mother of 3 children and a philantropist. She also is a militant consumer who relies on eCommerce for her distributed family and is very observant when it comes to the Customer Journey and Customer Experience.
In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data, discusses Leadership with Brian Cato, Director of Operations. Brian has played a major role in getting S&P Data to where it is today. In this episode, he shares some of the lessons and tips he learned during his career as a recognized leader, as well as how he leads a 80% plus diversity and inclusion organization.
In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data welcomes Gregory Johnson, Chief Revenue Officer, and new member of the S&P family. Gregory has had a brilliant career in the corporate world combining over 20 years of experience at American Express and Capital One. Today, he shares with us how he came to realize that, despite being successful in corporate positions, he was an entrepreneur at heart.
In this episode of Truth & Share, Dan Plashkes, founder and CEO of S&P Data, and Brian Cato, director of Operations, welcome Net Promoter Score (NPS) expert, Muhidin Ndolanga. He shares with us what NPS is and why it is important for companies to pay close attention to it. He also gives away some of the techniques that allowed him to achieve 0 turnovers on a program he has been running for over 2 years now. Finally, they will discuss the difference between customer satisfaction and customer loyalty.
In this episode of Truth & Share, Rohit Krishna, Deputy Chief Growth Officer at S&P Data and David Borts, co-founder and COO discuss how the COVID-19 outbreak forced S&P Data to act quick to maintain their productivity.
On this first episode, Dan Plashkes, founder and CEO of S&P Data, and David Borts, co-founder and COO, welcome you onboard and jump right into our first topic: Leadership. They give away the keys on how to be a better leader, the lessons they learned during their careers as entrepreneurs, and their biggest tip on how to be a better leader in the future.
From the publisher's feed
Welcome to Truth & Share, a podcast where leadership team members of S&P Data, a premium sales and customer support services company, discuss a wide variety of topics. They will be joined…
Truth & Share is everything you always wanted to know, but were afraid to ask. And remember, the Truth shall set you free.