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If a traditional call center is used for the outbound calls, costs can vary significantly, but I'll provide a general estimate based on common industry standards: Assumptions for Traditional C... more
FAQs about TT's corner:How many episodes does TT's corner have?The podcast currently has 1 episodes available.
October 28, 2024TT coerneIn this episode of "TT's Corner", host Trent delves into the topic of cost assumptions in a traditional call center, specifically regarding outbound calls. He explains that costs per outbound call can vary between 75 cents and $1.50 per minute influenced by factors such as service provider, location and call complexity. The episode also underscores the importance of call duration in cost calculations. A sample cost calculation scenario is presented where two outbound calls, each lasting 2 minutes at a rate of $1 per minute, would total to $4.00. Trent ends by emphasizing how costs can surge significantly with high call volumes, even at conservative per-minute rates....more3minPlay
FAQs about TT's corner:How many episodes does TT's corner have?The podcast currently has 1 episodes available.