Meet Partner Brendon O'Sullivan, hear the highlights of the latest BC upgrade (R173) and listen out for a fresh HTML quiz question. Listen to this month's podcast: Simply click the play button below to stream the podcast via your browser. player AudioPlayer.embed("player-feb12", {soundFile: "http://www.businesscatalyst.com/_literature_98806/BC_Podcast_February_2012_-_Episode_16.mp3", noinfo: "yes" }); Alternatively, you can download the podcast in .mp3 format for offline listening. To subscribe and receive the BC Podcast each month, you can find us on the iTunes store here or by simply searching "BC Podcast" from iTunes. In February's episode: Meet Partner Brendon O'Sullivan who shares: What's best for your customers 'Customer' Are your designs and user experience geared for the best customer experience? It's all about the conversion. Learn about Bosweb's new secret "Rocket" What to expect in the new few months? Exciting announcements that will make you smile Updates on our trip to SXSW (if you're going to SXSW, reach out to BC Evangelist Adam Broadway) Our monthly quiz - be the first listener to chime in with the correct answer in the comments, and we'll give you a special shout out in next year's first episode!