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What if your biggest growth opportunity isn't more leads—but keeping the customers you already have?
On this episode of The Pauline Chilton Show, I sit down with Alex Booth, founder of Huckleberry Consulting and GetCSM, to talk about building high-impact customer success systems that drive retention, recurring revenue, and referrals.
With nearly a decade of experience at Amazon and Microsoft, Alex shares how he went from corporate life to global entrepreneurship—now leading two businesses while splitting his time between Mexico and the Philippines.
We dive into:
Whether you're in SaaS, service-based business, or scaling a team—this conversation is packed with tactical insights and inspiring real talk.
Connect with Alex Booth
Huckleberry Consulting: https://consulthuckleberry.com
GetCSM: https://getcsm.com
LinkedIn: https://www.linkedin.com/in/alexander-booth-huckleberry/
This show exists to inspire, educate, and empower entrepreneurs, creatives, and change-makers just like you.
Thanks for listening—and we’ll see you in the next episode of The Pauline Chilton Show!
Support the show
Subscribe to The Pauline Chilton Show on YouTube https://www.youtube.com/@PaulineChilton/videos or your favorite podcast app!
Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!
Check out our website & Join our community & in-person events in Tampa Bay
Support the show with our affiliate links to Adobe and Descript—the same tools we use to create each episode.
What if your biggest growth opportunity isn't more leads—but keeping the customers you already have?
On this episode of The Pauline Chilton Show, I sit down with Alex Booth, founder of Huckleberry Consulting and GetCSM, to talk about building high-impact customer success systems that drive retention, recurring revenue, and referrals.
With nearly a decade of experience at Amazon and Microsoft, Alex shares how he went from corporate life to global entrepreneurship—now leading two businesses while splitting his time between Mexico and the Philippines.
We dive into:
Whether you're in SaaS, service-based business, or scaling a team—this conversation is packed with tactical insights and inspiring real talk.
Connect with Alex Booth
Huckleberry Consulting: https://consulthuckleberry.com
GetCSM: https://getcsm.com
LinkedIn: https://www.linkedin.com/in/alexander-booth-huckleberry/
This show exists to inspire, educate, and empower entrepreneurs, creatives, and change-makers just like you.
Thanks for listening—and we’ll see you in the next episode of The Pauline Chilton Show!
Support the show
Subscribe to The Pauline Chilton Show on YouTube https://www.youtube.com/@PaulineChilton/videos or your favorite podcast app!
Love what you’re hearing? Be sure to follow @thepaulineshow on Instagram for episode updates and more inspiration to fuel your journey!
Check out our website & Join our community & in-person events in Tampa Bay
Support the show with our affiliate links to Adobe and Descript—the same tools we use to create each episode.