Future of Consumer Marketing

Turning an IPO Into a Multi-Week Demand Gen Campaign


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In this episode of The Future of Marketing, host Andres Figueira interviews Erika White, Chief Marketing Officer at Navan, the leading all-in-one business travel and expense management platform. Navan is disrupting the antiquated corporate travel industry by bringing consumer-grade personalization to business travel—enabling employees to book trips as seamlessly as their personal travel while maintaining compliance and giving finance teams real-time visibility. After going public in October, Navan is scaling its marketing organization globally while maintaining an in-person culture that mirrors the in-person connections their product facilitates. Erika shares how she's building a unified global marketing function, leveraging AI for brand consistency at scale, and creating demand in a $185 billion addressable market dominated by legacy solutions.

Topics Discussed:
  • Globalizing a disparate marketing organization across US and EMEA markets
  • Orchestrating a high-impact IPO marketing campaign as a demand generation event
  • Building an in-person marketing culture that reflects the product's value proposition
  • Training custom LLMs on brand voice for scalable content creation
  • Allocating marketing budget toward upmarket demand generation and sales enablement
  • Leveraging out-of-home advertising contextually for business travelers
  • Expanding from travel into expense management and payments during COVID
  • ...more
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    Future of Consumer MarketingBy The Global Talent Co.