The Inspired Stories Podcast

Turning Around Underperforming Franchises: Luke Barrett's Strategic Approach


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πŸŽ™οΈ Building Excellence From Mediocrity: Luke Barrett's Franchise Transformation Journey

Luke Barrett, owner of Citywide Facility Solutions in Rogers, Arkansas, shares his unconventional path from college baseball coach to franchise leader. After three years managing a 50-employee operation in Oklahoma City, Luke seized an opportunity to transform an underperforming franchise, partnering with investors from Wichita and Edge Hill Investments to create an impact-driven facility solutions company.

✨ Key Insights You'll Learn:

  • How subcontracting cleaning crews allows sitting on the same side of the table as clients

  • The ripple effect business model that impacts employees, contractors, and communities

  • Building a culture of extreme ownership and vulnerability in leadership

  • Transforming mediocrity into excellence when taking over underperforming teams

  • Setting aggressive goals beyond comfort zones to drive diamond-level performance

  • Why falling short of goals occasionally indicates proper goal-setting

  • The power of vulnerability in creating stronger teams and relationships

  • Transitioning from passion-driven careers to financially sustainable business leadership

  • How pressure and 1% daily improvement compound into extraordinary results

  • Pursuing Platinum Club status (top 10 franchises nationally) within one year

🌟 Luke's Key Mentors:

  • Jocko Willink (via "Extreme Ownership"): Taught the transformative power of taking complete ownership of failures and outcomes, fundamentally changing Luke's approach to leadership and marriage

  • Baseball coaching experience: Developed his people-first mentality and understanding of team dynamics before entering the business world

  • Previous franchise leadership: Three years managing a 50-employee Oklahoma City operation provided the foundation for his current franchise ownership

  • Partner at previous company: Forced Luke to read "Extreme Ownership" and present on vulnerability, initiating his personal transformation as a leader

  • Edge Hill Investments partners: Provided the investment partnership and multi-market franchise expertise to support his Rogers, Arkansas takeover

  • Wichita market partners: Co-owners who brought additional franchise experience and collaborative support to the venture

πŸ‘‰ Don't miss this powerful conversation about transforming underperforming teams, embracing extreme ownership, building impact-driven businesses, and pursuing aggressive growth goals.

πŸ”— Connect with Luke Barrett:

LinkedIn: Luke Barrett, Owner at Citywide Facility Solutions Citywide Facility Solutions Website: Citywide Facility Solutions

πŸ“„ Transcript Available: Turning Around Underperforming Franchises: Luke Barrett's Strategic Approach

πŸ“Ί Watch on YouTube: Inspired Stories Podcast by AddBack Benefits Agency

🌐 Our Website: The Inspired Stories Podcast

πŸ“„ Special Thanks to Anthony Codispoti & AddBack Benefits Agency: AddBack Benefits Agency - Providing innovative employee benefits solutions that improve employee well-being while optimizing your bottom line Website: addbackbenefits.com

#FranchiseLeadership #ExtremeOwnership #BusinessTransformation #LeadershipDevelopment #FacilitySolutions #CultureChange #ImpactDriven #Entrepreneurship #GoalSetting #InspiredStoriesPodcast


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The Inspired Stories PodcastBy Anthony Codispoti