KPIs, NPS, churn—oh my! Data doesn’t have to be daunting. Ty Houglum, CIO at ECE Fiber, shares how his team turns numbers into action, building a culture that makes data meaningful, not mysterious.Notes: Filmed at Calix ConneXions conference.

KPIs, NPS, churn—oh my! Data doesn’t have to be daunting. Ty Houglum, CIO at ECE Fiber, shares how his team turns numbers into action, building a culture that makes data meaningful, not mysterious. Notes: Filmed at Calix ConneXions conference.

Turning Data Into Direction: How ECE Fiber Turns Metrics Into Momentum, With Ty Houglum

StoryConnect features interviews with marketers, communicators, CEOs and other leaders at cooperative and independent broadband companies, electric cooperatives and municipal power providers. The goal of the podcast is to help listeners discover ideas to shape their stories and connect with their customers. It is produced by Pioneer Utility Resources.

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Turning Data Into Direction: How ECE Fiber Turns Metrics Into Momentum, With Ty Houglum

Turning Data Into Direction: How ECE Fiber Turns Metrics Into Momentum, With Ty Houglum