Dave Coughlin (Executive Director of Data Science at CVS Health)On this episode of The Data Storytellers podcast, we delve into the transformational role of data analytics in healthcare insurance with Dave Coughlin from CVS. Our discussion highlights the pivotal integration of business intelligence and data science to create compelling, persuasive strategies that convert analytics skeptics into staunch advocates. We explore the nuances of influencing decision-making and strategic sales initiatives, emphasizing the synergy between data proficiency and interpersonal skills to foster a data-driven culture within large organizations.Connect with us:• Website: https://thedatastorytellers.com/• LinkedIn: https://www.linkedin.com/company/the-data-storytellers• Spotify: https://open.spotify.com/show/2N0vZtHZHgod4Tll2LX2xa• YouTube: https://www.youtube.com/channel/UCz9e56lhYUfORiOHMiLlPmA• Apple Podcast: https://podcasts.apple.com/gb/podcast/the-data-storytellers-podcast/id149376647600:00 - Introduction to Dave Coughlin and his role at CVS01:41 - Dave's transition from business intelligence to data science03:25 - The strategic importance of analytics in healthcare insurance04:11 - Identifying and targeting business opportunities through data06:10 - Overcoming skepticism towards data within traditional business roles08:36 - Techniques for persuasive data presentation and stakeholder buy-in11:56 - Establishing credibility and trust through successful analytics projects14:08 - Dave's approach to bridging the gap between data teams and business units17:25 - Real-world impact of analytics on company strategy and operations23:10 - Concluding thoughts on the future of analytics in business strategy