In this episode, Rudi Bauer speaks with Alexandra Eichberger, Head of Group People Development & Culture at Erste Group, about what real transformation looks like behind the buzzwords. 

They discuss why terms like “New Work” are often overused, how to balance deeply rooted values with ongoing change, and how leaders can navigate fear in times of transformation. Alexandra also touches on the difference between a failure culture and a true learning culture, the key ingredients of a change-ready organization, and the role AI may play as a future “teammate” in this journey.