In this latest instalment of the TWC Improvements podcast Andy and Joe run through some answers to our most commonly asked questions here at TWC. 

From triple glazing to soundproofing and from door colours to project timeframes, we talk about all the pressing subjects that you need to know before embarking on your next home improvements project such as:

⚪️ What is soundproofing and do I need it?

🔴 How long will my home improvement take?

⚪️ What’s the difference between double and triple glazing?

🔴 How do I know I’ll like my home improvement?

⚪️ Is this really a good investment?

🔴 What’s the difference between UPCV and composite?

⚪️ What payment options do I have?

🔴 There are so many wheeler dealers - how can I trust you guys?

⚪️ Bonus question: you guess who used to be in a band

In the latest episode of the TWC Home Improvements Podcast, the boys sit down to talk about how we go out of our way to stand out. In such an saturated market, we think it’s so important to go out of our way to create a point of difference for our customers, here’s some of the ways we do that:

⚪️ 20 year guarantee on our products giving you and your family piece of mind when making that big decision - it’s really important to check the small print of whoever you’re going with for your next home improvement!

🔴 A+ rated: the key thing to note here is that it’s not just A rated, it’s A+; you and your property truly are getting the best of the best 

⚪️ Secured by design meaning that security is at the forefront of everything we do

🔴 Local family run company, we always have been and always want to be 

⚪️ Backed a national company with exclusive ranges meaning not just anyone can buy and use our products. But, as we said, we’re proud to be family owned so with us, you get the best of both worlds

🔴 We work with a local network of likeminded companies so anything we can’t do, we know someone who can

⚪️ Visualisation is available to all of our customers meaning that they can see exactly what they’re new home improvement will look like. Sometimes they love it and sometimes they hate it but either way - it’s better to know that before making such a big decision! 

This episode is also packed full of business news and some top tips of things to look out for when choosing your next home improvements company - well worth a listen!

We know how big of a commitment a living space can be

At TWC we’re really proud of the way we work to help the customer in any way that we can and that's what we want to cover in our most recent episode.

(Thankfully) We’ve definitely evolved since setting up the business over 10 years ago and operating from the back of a van. So in this episode, that’s what we wanted to talk about. We cover all things process, how we got there and how we go above and beyond for our customers to make the entire process as easy as possible. From: 

🔴 Planning permission

🔴 Project management

🔴 Customer survey 

🔴 How our independent compliance manager works with us 

🔴 The way we build up trust with honesty and transparency by doing things the proper way 

🔴 How we make the customer part of the project team in a WhatsApp group 

🔴 Our approach to finishing a job in one go before starting another 

🔴 How our showroom gives our customers faith and confidence in us

The TWC Christmas Grotto experience is returning for its second year on the bounce, with Santa Claus appearing at the showroom throughout December

In this episode find out more about what we've got in store for the children of Swindon and surrounding areas including lots of new activities for little ones and their adults including: 

🎄 Meet Santa's elves in the Festive Village
💫 Make magical reindeer food in the Reindeer Shed
🎨 Create a festive craft in Mrs Claus Craft Cabin
🎅🏼 Get some all important one on one time with Santa in the Grotto
👀 Or if the Grinch is more your guy, he'll be making a special appearance on the 15th Dec
🧸 Choose their very own gift from Santa’s Toy Shop
🎁 Buy some accessories for their Elf on the Shelf in the Red Door Elf Shop
📸 Plus have lots of photo opportunities too!

Book your space now 👉 totallycrazy.co.uk/santa

From humble beginnings 12 years ago to the biggest showroom in the south west. 

Find out more about the history of family run business TWC Home Improvements with founders Andy Hill and Joe Heaton plus host Chris Dawes from Visual PR.

An inspiring story of two friends who wanted to bring quality products and service to customers throughout Swindon and the surrounding areas. 

Learn more about the company, the team and the journey they've taken so far.

In this episode we talk to Craig from Ultraframe about solid roof options for extending your home or improving an existing conservatory or orangery.

Explore all the options and find out everything you need to know about choosing and installing the right solution for you.

Find out more about letting light into your home with an Ultraframe glass roof. 

In this episode we speak to Ultraframe about how different glass roofs work in terms of performance, installation and aesthetics.

A must listen for anyone looking to upgrade an existing conservatory or those looking to add a new one to their home. 

We've gathered all the information you need to make those important decisions. 

TWC talks to Paul Gravell from the UK’s biggest name in home security Yale about their ultra-modern new locking solution.

Through the Yale Smart Living Alarm App, you can monitor your windows and doors in or out of the home around the clock. 

Listen in to find out more!

Andy and Joe from TWC Home Improvements introduce you to the podcast and discuss the subjects they will be covering in the coming episodes.