Ray and Bob offer some different, maybe even intriguing, strategies to deal with communication situations when you are feeling under attack.  By the way, they really work!

Ray and Bob start a new series on communicating in emotionally charged situations. They attempt to identify some different types of communication situations that bring their own emotional charge. And, with it, extra difficulty in communicating effectively.

Ray and Bob continue to host their terrific guest, Mr. Jeff Trautman, and focus on the issue of coaching in a virtual world.  The transitions that had to be made;  the good, the bad, and the ugly;  and the choices going forward are all discussed.

The  twins continue to host their guest, Jeff Trautman, to talk about how and why coaching relationships need structure.  They wrestle with a host of issues:  building trust, overcoming resistance, delivering bad news early, not "sandwiching" the client, and emotionally charged communication.

The twins host a dear friend and expert on coaching to explore the nature of a coaching relationship and the important ingredients in developing one. We are definitely going to have him back.

Ray and Bob lay out what coaches provide and the skills needed to created a successful coaching experience.  Watch for some "nuances".

Ray and Bob play a little catch up and decide to reclaim some lost issues in what coaches focus on before moving on to what do coaches provide. They discuss one of their favorite coaches and take you to the movies.  BTW, Merry Christmas!

The twins try to dissect what coaches focus on.  We even try to take on parenting from a coaching perspective. What a mistake.

The twins lay out some benefits to you as a leader when you decide to coach. You might be surprised at what you gain when you choose a coaching style of leadership.

The twins make some important distinctions between coaching, mentoring, and sponsoring.  So listen up. This episode sets the stage for many episodes to come.