In the past decade, one of the biggest stories in entertainment and online media is the rise of streamers: people who broadcast live, streaming video of themselves playing video games or engaging in other watchable activities on platforms like YouTube and Twitch. Streamers can make money through endorsements, ad sales, and affiliate programs, but one of their biggest sources of income is direct donations from their fans and viewers. For many gamers and would-be digital media stars, getting paid to livestream yourself playing games sounds like a dream come true, but whenever digital payments are involved, chargebacks can be the bucket of cold water that brings the dream to an abrupt end. What can Twitch streamers do to protect themselves from the harsh reality of chargebacks?

There’s a lot of competition in the streaming world, and while only a select few approach the heights reached by the Fortnite streamer Ninja, who reportedly received over $20 million to join Microsoft’s Mixer platform, it’s not uncommon for dedicated, professional streamers to pull in thousands per month.

Make no mistake, they’re working hard to earn that money. Building and audience and keeping them coming back to your channel on a regular basis takes time, dedication, skill as a broadcast performer, and often a considerable investment in the hardware and software that makes streaming possible. Just like any other digital entrepreneur, streamers can suffer significant losses from chargebacks, missing out not only on the tips and donations that are getting clawed back, but racking up costly fees as well.

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©Chargeback Gurus 2020
Production: Tyler DeLarm
Narration: Sarah Rife