Recently, I was with the CEO of a big organisation. She was asked what leadership skill she used most in her very, very big job. She said, ‘Listening, I spend a lot of my time listening.’ That was the number one thing she practised.

There’s a key distinction in listening:

You can either listen to respond OR you can listen to understand.

So my invitation this week is to remember: two ears, one mouth and try listening twice as much as you talk.

Have a listen to this week's episode for some tips on out how to do this.

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