UC Today

UC Today

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UC Today episodes

  • How Productised AI Makes Artificial Intelligence Accessible For Everyone

    Watch on YouTube.

    UC Today's Kieran Devlin speaks to Nick Atkin, Head of Solution Architecture at Dubber.

    In this session, we discuss the following:

    • The challenges of turning a complex concept like AI into a palatable product 
    • Why productised AI can be accessible for any industry and organisation 
    • Use cases for conversational intelligence AI in local government, retail and financial services

    Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.

    You can also join in the conversation on our Twitter and LinkedIn pages.

    15 min
  • Was Copilot Studio Microsoft Ignite's Most Exciting Announcement?

    UC Today's Kieran Devlin speaks to Satish Upadhyaya, MVP, Microsoft 365 UC Architect at SOFTEL Communications.

    In this session, we discuss the following:

    • What was the most eye-catching announcement at Ignite?
    • What has been the most prominent use of Copilot in the market so far?
    • Will Microsoft MESH bring VR into the mainstream for collaboration?
    10 min
  • The Latest Big News on OpenAI, Ignite, WebexOne, Zoom Earnings & Loom Acquisition

    In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.

    The panellists discuss a variety of hot topics in the UCaaS space, including:

    • The latest from WebexOne and Ignite events
    • Zoom earnings analysis
    • The acquisition of Loom and the future of asynchronous communication
    • What is happening with OpenAI?!

    Our panel features the following UC experts:

    • Zeus Kerravala, Principal Analyst, ZK Research
    • Craig Durr, Senior Analyst, Futurum Group
    • Evan Kirstel, Social Media Strategist, BCStrategies
    • Jon Arnold, Principal Analyst, J Arnold & Associates
    • Dom Black, Director of Research, Cavell Group
    51 min
  • Maximising Microsoft Teams Usage, in a Secure Enterprise

    This interview with Dan Nadir, Chief Product Officer of Theta Lake details how MS Teams is different from other UCC platforms.

    Teams sits as a hub, interface and control plane for an entire ecosystem of M365 applications, including SharePoint, OneDrive, and Viva Engage. In addition to leveraging these applications and more, Teams is omnipresent in the organization across voice, video and textual applications.

    Because of its role, it's critical to ensure that Teams is fully deployed, utilized and used without restriction. Unfortunately, because of justified compliance concerns in regulated industries, organizations restrict functionality and sometimes even forgo Teams deployments entirely.

    Hear from Dan in this video to learn more about how Theta Lake supports the whole spectrum of MS Teams use cases, in addition to underlying and related applications, and how firms can enjoy the benefits of unrestricted Teams usage, leading to end user, IT and compliance team productivity while minimizing compliance risk and data loss.

    20 min
  • The Roadmap for a Successful Cloud Migration

    UC Today's Kieran Devlin speaks to Joel Keene, Product Manager at Continuant.

    In this session, we discuss the following:

    • What challenges businesses face in their cloud migration
    • How CPaaS can assist in an organisation's cloud migration
    • How Continuant Connect supports voice solutions like Microsoft Teams Calling
    18 min
  • Flexibility and Simplicity Key For Hybrid Meeting Success

    UC Today's David Dungay hosts Daniel Root, Head of Global Alliances, Barco.

    In this session, we discuss the following:

    • Current challenges for the hybrid workplace
    • The importance of interoperability
    • Barco's approach to meeting switching and flexible solutions
    • Top trends for the next 12 months
    19 min
  • Protecting Business Data From the Next Generation of Cybercrime

    UC Today's Kieran Devlin speaks to industry expert Dr. Scott Allendevaux, Practice Lead of Law and Policy at Allendevaux.

    In this session, we discuss the following:

    • The key trends in digital growth and data protection
    • What bad actors are and what challenges they can present to businesses
    • What DPaaS is and how it protects businesses
    21 min
  • Super Charge Your Virtual Agents with AI

    Watch on YouTube.

    UC Today's David Dungay speaks to industry expert Andrea Smith, Executive Director, New Era.

    In this session, we discuss the following:

    • How has AI & machine learning advanced the use of virtual agents? 
    • Recommendations for implementing AI into the VC/UC operations 
    • How do you help organisations improve the virtual agent experience?

    Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.

    You can also join in the conversation on our Twitter and LinkedIn pages.

    14 min
  • Q-SYS and Microsoft Crafting Elevated Collaboration Experiences

    In a rapidly evolving corporate landscape, the concept of the workplace is undergoing a transformative shift. In this interview, Rob Scott from UC Today unravels the intricacies of this shift with Vic Bhagat, Principal, Alliances & Ecosystem, Q-SYS and Matt Taylor, Director, Product Marketing, Microsoft Teams, who are innovating collaboration with advanced features like spatial audio.

    As we stand at the cusp of a new era, this video is a beacon of insight, guiding organizations to navigate the complexities of delivering elevated experiences in the modern workplace.

    In this discussion, we delve deep into the heart of several pivotal topics. You can look forward to key takeaways, including:

    • Uncovering the current market trends steering the transition towards hybrid work environments and driving the demand for flexible spaces
    • Gaining a comprehensive understanding of the advanced features and functionality required in high-impact spaces
    • Exploring innovative features that enhance the meeting experience for all participants like Copilot from Microsoft

    As we venture into this dialogue, we invite you to deepen your understanding and equip yourself with knowledge that could potentially revolutionize your organization's approach to workspace design and functionality.

    To further fuel your journey, we encourage you to visit Beyond Boundaries to explore additional resources, including the insightful Frost & Sullivan white paper titled 'Discovering the High-Impact Space'. This resource offers a detailed exploration of the evolving market trends and the pivotal role of high-impact spaces in shaping the future of work.

    You can also find a link to the Q-SYS virtual showcase for Microsoft Ignite. Find the link in the description or comments below, and step into the future with informed confidence. For more information please click here...

    22 min

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News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the…