UC Today

In this episode of UC Today, host Kristian McCann sits down with Magen Gicinto, Chief People Officer at Nisos, to discuss one of the fastest-growing threats facing technology companies: fraudulent job applicants linked to nation-state operations. 

Drawing from her own experience interviewing a suspected North Korean operative for a technical role, Gicinto provides rare insight into how these actors navigate recruitment processes, leverage AI-powered deception, and gain access to organizations. 

For HR leaders, hiring managers, security teams, and business executives, this conversation offers a practical look at a threat that extends far beyond talent acquisition and into enterprise risk, data security, and operational resilience.

Key discussion points:
🔵 Magen's firsthand experience interviewing a suspected North Korean operative using an apparent deepfake identity.
🔵 The red flags hiring teams should look for before, during, and after the recruitment process.
🔵 How AI-generated resumes, synthetic identities, and deepfake technology are changing employment fraud.
🔵 Why remote technology roles are a prime target and how organizations can strengthen identity verification processes.

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For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

In this UC Today interview, host Kristian McCann sits down with Irwin Lazar, President and Principal Analyst at Metrigy, and Josh Blalock, Global Director of Alliances & Engagement at Shure, to unpack a growing issue in enterprise collaboration: why AI-powered productivity tools are failing to deliver without the right infrastructure underneath. 

AI is transforming how work gets done, but if your meeting rooms can’t keep up, you’re leaving value on the table. In this discussion, Metrigy and Shure break down why collaboration infrastructure,not AI itself, is the real bottleneck.

Discussion inludes:
Why “good enough” audio and video fail in an AI-driven workplace, where accuracy fuels downstream insights and automation
How outdated hardware cycles (3–5 years) clash with rapid AI innovation across platforms like Microsoft Teams and Copilot
Where collaboration breakdowns really happen, from BYOD setups to poor content sharing and fragmented workflows
The rise of meeting data as a business intelligence asset, and why capture quality now impacts compliance, decisions, and culture
If you’re investing in AI but not seeing the returns, this is the missing piece.

Next Steps:
Audit your meeting rooms for audio, video, and device integration gaps
Align hardware refresh cycles with AI software innovation timelines
Explore solutions that enhance full-room capture and AI-ready data accuracy at https://www.shure.com/en-GB/solutions/enterprise

For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

UC Today sits down with Jamison Vandenberg, Academic Technology Specialist at the University of Wisconsin-Green Bay, to unpack the biggest takeaways from InfoComm 2026.

From AV-over-IP and networking communication challenges to AI on the show floor, Jamison shares what caught his eye, what the industry is getting right – and where it still needs to do better. They also discuss the challenges of AV in higher education, inspiring the next generation of AV professionals, and what Jamison hopes to see at future events.

For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

In this episode of UC Today, host Christopher Carey sits down with Fabio Esposito, CEO of Leia Inc. and former Meta Reality Labs executive, to explore the growing impact of spatial intelligence and immersive technology.

Fabio unpacks the biggest misconceptions about spatial computing, why it's far more than just hardware, and how adding visual depth is transforming industries from healthcare and education to remote work and industrial operations.

They discuss what makes immersive communication genuinely useful rather than a novelty, how spatial tools can improve the doctor-patient experience, and whether spatial displays will replace or coexist with traditional screens.

Fabio also reflects on what he believed about AR/VR five years ago that he no longer agrees with — and why he thinks the future belongs to technology that meets consumers where they already are.

Topics covered:
🔵 The biggest misconception about spatial computing
🔵 How depth changes decisions in healthcare and education
🔵 Immersive communication in surgery, remote work, and field operations
🔵 Will spatial displays replace traditional screens?
🔵 Leia Inc.'s immersive technology platform: hardware + AI

For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

In this episode of UC Today, host Kristian McCann sits down with Nick Gonios, VP of Learning Transformation and Company Ambassador at TalentLMS, to explore one of the biggest hidden challenges in corporate learning: the Completion Trap. 

As AI rapidly transforms the workplace and organizations race to reskill their workforces, traditional learning metrics are increasingly falling short. Completion percentages and attendance figures may look impressive on a dashboard, but they reveal very little about whether employees can apply what they've learned to improve business outcomes. 

In this conversation, Nick explains why organizations have become fixated on measuring learning activity instead of learning impact, how outdated KPIs continue to reinforce the problem, and why this disconnect is creating friction, reducing productivity, and slowing organizational transformation.

Key topics covered include:

Why course completion is a poor indicator of real learning and competence.
What TalentLMS' latest research reveals about learning metrics, employee behavior, and business impact.
How AI can move beyond content creation to deliver personalized, relevant learning experiences.
Practical steps organizations can take to align learning initiatives with productivity and business outcomes.

Next Steps

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In this episode of UC Today, host Christopher Carey sits down with Matt Maher, CEO of M7 Innovations, to explore the latest smart glasses from Meta and Snap — and what this new era of wearable computing could mean for businesses and consumers alike.

Matt breaks down why Meta and Snap are taking very different bets on spatial computing, introduces his "Three F's" framework (Fashion, Function, and Feasibility) for evaluating consumer adoption, and explains why now — unlike 2013 when Google Glass launched — the Overton window has finally shifted in favour of smart glasses.

The conversation also covers the growing privacy concerns around Meta's hardware, how Europe is leading on regulation, and where the biggest commercial opportunities lie for businesses exploring wearable tech today.

Key topics covered:
🔵 Meta vs. Snap: two very different strategies
🔵 The Three F's: Fashion, Function, and Feasibility
🔵 Privacy, surveillance, and Meta's brand baggage
🔵 Global regulation and Europe's approach
🔵 The road to augmented reality and what the next 5 years look like

For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

Is your organization ready to govern every conversation happening across video, voice, chat, email, SMS, and AI tools?

In this Big UC Update interview for UC Today, Marcus Law speaks with Dan Nadir, Chief Product Officer at Theta Lake, about how enterprises are rethinking compliance, security, and archiving for modern communications.

Dan explains how Theta Lake helps regulated organizations capture, archive, and supervise communications across collaboration platforms, including Zoom, Microsoft Teams, Webex, RingCentral, Cisco, and Workvivo. He also discusses the fast-growing role of AI governance, the risk of configuration drift, and why compliance teams need more than basic retention policies to manage today’s digital communications.

The conversation explores how Theta Lake’s AI-native platform supports digital communications governance and archiving, detects risk across multiple channels, and helps firms prove that content has been captured and retained correctly. Dan also shares how the company is evolving its platform to support new communication types, AI interactions, legal discovery, and regulated customer needs around the world.

For UC and collaboration leaders, the message is clear: as communication channels multiply, compliance needs to become more intelligent, more connected, and easier to operationalize.

For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

Nearly half the time workers save using AI could be lost back to "bot sitting" – the hidden manual labour required to make AI actually usable. 

In this episode, Christopher Carey sits down with Dr. Rebecca Hinds, Head of the Work AI Institute at Glean, to unpack the findings of the Work AI Index UK 2026. They discuss why more than one in three AI sessions fail outright, how the UK compares to the US and Australia on adoption, whether AI should play a role in performance and termination decisions, and what business leaders need to do differently to see real transformation – not just symbolic AI use.

For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

In this episode of the Big UC Update, UC Today's Christopher Carey sits down with Will Morey, Managing Director at Gamma, for a wide-ranging conversation on the state of the channel, the rise of AI, and what it really takes to deliver technology that works for SMEs.

Will shares his journey from selling diesel to farmers to leading Gamma's channel business, and unpacks why the biggest opportunity in the industry right now isn't a product — it's helping customers figure out how to make AI actually work for their business.

Topics covered include:
🔵 Gamma's channel-first go-to-market and partner ecosystem
🔵 Why AI should be treated like electricity, not a product
🔵 The "iceberg model" — what sits below the waterline with Gamma
🔵 Data sovereignty, compliance, and why they're suddenly front-of-mind for SMEs
🔵 The PSTN switch-off, CX, and what's next for the UC industry

For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

In this episode of UC Today, host Christopher Carey sits down with Cortney Harding, Founder of Spatial Computing Consultancy, Friends with Holograms, to explore the rapidly evolving smart glasses landscape and what it means for businesses and consumers.

They discuss Meta's mass-market push (with nearly 10 million units sold), Snap's higher-end enterprise bet, and Google's upcoming AR partnerships – including the XReal Aura. Cortney also breaks down the privacy debate around wearable recording devices, why enterprise buyers shouldn't panic about Meta's $19.99 AI subscription, and the wave of new product releases hitting the market in late 2026 and into 2027.

For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/