In this episode, I speak to Ava about her first week at work, what things she had to learn early on and how to request scans (and get them accepted!). Ava also takes us through a case where she had to break bad news and how she dealt with it.
For the purpose of this episode we cut out the discussion on how to use the SPIKES framework as you're probably very familiar with this given your recent exams, but in case you need a refresher, SPIKES stands for Setting, Perception, Invitation, Knowledge, Emotion/Empathy, Summary/Strategy.
Please submit any questions to [email protected] or to the form linked here: https://forms.gle/YEidgucPfnCJ4Bts7 and we'll try to answer them in a later episode.