Ultimate Supplier Management

Airlines have to deal with disruptions more than any industry. Through it all, the Delta procure-to-pay team has focused on staying a step ahead of the game. 
 
This presentation will look at the challenges Delta has faced through the years, the proactive P2P technology investments they’ve made in response, and how they’ve navigated the work-from-home challenges of COVID-19 without missing a beat.
 
Then we walk through apexportal’s risk and fraud prevention dashboard: 

• Supplier Mapping: Mapping of all suppliers in your supply chain with geographical risk areas based on composite risk (everything summed up: trend analysis, news, financial, fraud…) 
• Trend Analysis: How companies have fared over time. Commercial real estate, semiconductors, aluminum…the supply chain changes. Visual trend analysis shows it, plus you get alerts on changes based on your threshold.
• Fraud!!! We analyze suppliers on 30 attributes: Employee/vendor match (bank accounts, Tax ID, address), Benford’s law, addresses (a lot of them are prisons), and 27 more!!!

Speakers:

• Lewis Moore, GM, Procurement & Receivable Services at Delta
• Barry Cook, Director, Pre-Sales Consulting at apexanalytix

Webinar slides: https://bit.ly/3APwLFs
Webinar video: https://www.apexanalytix.com/resources/webinars/360-degree-controls-technology

Global Process Owners Europe, Virtual Event Hosted by SSON

Speakers:

• Cristiana Rodrigues, Director GBS Operations Accounts Payables & T&E at Adidas
• Phil Beane, Senior Vice President, Global Field Ops at apexanalytix

Webinar slides: https://bit.ly/3CnnnKU
Webinar video: https://www.apexanalytix.com/resources/webinars/adidas-agility-explosive-shared-services-growth-covid-19-and-campus-future

Only 14% of AP departments are a profit center. (apex 2021 survey)

Kimberly-Clark is part of that elite group.

So…we enlisted AP veteran Kevin Jacobik (also an Army veteran, dad and has a huge COVID beard) to talk about how Kimberly-Clark does what most companies don’t.

"I am excited about talking with everyone about our 3 step process to move AP from a cost center to a profit center because every company can do this. AP wasn’t always a profit center.

There were a lot of manual tasks that kept us busy. As an organization, we embraced change and began implementing technology to, simply put: get stuff done faster. Get software to do the things that wasted our time.

No one wants to process paper checks. We sent out 20,000 paper checks every month. Tons of printing, signing, mailing, getting returned checks, calling suppliers, re-mailing.

It is not about buying very expensive software or trying something brand new. It is about following a proven plan focused on three key areas: creating a revenue source, identifying control gaps and removing tedious manual processes."

Speakers:

• Kevin Jacobik, Sr. Manager – GBS NA Procure to Pay at Kimberly-Clark
• Pete Erdner, Vice President, Commercial Operations at apexanalytix
• Mark Brousseau President, Brousseau & Associates

Webinar slides:  https://bit.ly/3m0qH9w
Webinar video: https://www.apexanalytix.com/video-learn-how-kimberly-clark-put-itself-top-14-ap-departments

Are you in procurement, sourcing, supply chain? Want the freshest data on procurement key performance indicators? Watch this webinar featuring data from the 2021 Ardent Partners Report: Procurement Metrics that Matter.

Supplier enablement? Up! Contract-compliant transactions? Up! Addressable spend that is sourced? Down.

Gerard Cardillo reminds us that you can only improve what you measure and tells us his fave metrics: percent of spend on PO and invoices blocked due to pricing/receipt. Andrew Bartolini drills down into the data gathered from hundreds of procurement execs worldwide. And Danny Thompson grills Andrew on the story behind the data.

Highlighted content:

• What procurement is focusing on now as we emerge from the worst of the pandemic
• Why four key metrics have shifted over the last year
• How procurement and disbursement functions can use metrics to improve together

Speakers:

• Gerard Cardillo, Executive Dir. Global Categories Procurement, Charles River Labs
• Andrew Bartolini, Founder & Chief Research Officer at Ardent Partners
• Danny Thompson, SVP, Market and Product Strategy at apexanalytix

Webinar slides: https://bit.ly/3AKdjue
Webinar video: https://www.apexanalytix.com/video-best-class-vs-everybody-else

Laying the groundwork for good supplier data governance started with figuring out what granular aspects of supplier MDM were different from other domains like customer and item. First, Karen Coronado, the data governance team and stakeholders throughout the company established the Supplier MDM goals specific to their company. Then, they decided to invest in a built-for-purpose solution to accelerate ROI. Now, the company is implementing a supplier management platform that comes with best practices and out-of-the box templates.

Watch this webinar to hear Karen discuss:

• Registering suppliers with an automated process that uses customized business rules and automated approval workflows
• Avoiding supplier fraud and risk by closing control gaps in supplier setup and management
• Enforcing standard payment terms
• Pushing more suppliers toward electronic payments
• Improving strategic sourcing efforts
• Saving FTE time and money

Speakers:

• Karen Coronado, Manager, Data Governance at Lennox International
• Akhilesh Agarwal, SVP, Global Business Partner Technology Solutions at apexanalytix

Webinar slides: https://bit.ly/3k0wusR 
Webinar video: https://www.apexanalytix.com/video-get-and-drive

Post-merger with Safeway, Albertsons launched a series of business transformation projects.  For one, Gregg Maxwell, Group Vice President, NSC wanted the future of supplier onboarding.

In this webinar, Gregg talks about how they reduced 170,000 supplier records to 70,000 active vendors. He’ll explain how they turned the onboarding process that involved four systems, ten departments and fifteen documents to one automated, supplier-facing onboarding portal. 

Now, Albertsons will complete supplier validations through real-time integration with 650+ global government, regulatory and authoritative third-party data sources and 2 Billion external reference records. The company will defend against supplier fraud with a series of automated supplier record change controls, including real-time confirmation of bank account ownership. Machine Learning and big data analytics with IBM Watson help with the automation throughout.

Speakers:

• Gregg Maxwell, CPA Group Vice President, NSC, Albertsons
• Akhilesh Agarwal SVP Global Business Partner Technology Solutions, apexanalytix
• Mark Brousseau President, Brousseau & Associates

Webinar slides:  https://bit.ly/37NWrq4
Webinar video:  apexanalytix.com/video-supplier-management-best-practice-trailblazer-albertsons

Need to onboard a supplier? Email Nick.

Need to update a supplier tax ID? Email Nick.

Need to update a supplier bank account? Email Nick.

Nick has a lot of supplier onboarding and update requests. Some of them have all the info he needs. Most of them require an email back requesting more info. And too many require a third, fourth or fifth email back to the requestor or supplier.

Everyone on the Panasonic procure-to-pay team (not just Nick) knew this wasn’t the most efficient system. It made sense at one point, but now there are much more efficient solutions that can eliminate inefficient manual processes.

During this podcast, Nick Ponzo, Head of Procurement Operations at Panasonic, walks through the changes they made and provide recommendations on how companies in a similar situation can begin eliminating manual processes in their operations.

The podcast includes a discussion on:

• Email-based manual supplier management is, by nature, not secure
• How to bring control to ad hoc supplier decision making
• What apexportal could do that 20 other vendors couldn’t
• RFP recommendations for a supplier management solution
• Plus, Q&A with Nick

Webinar slides: https://bit.ly/37N0nYe
Webinar video: https://www.apexanalytix.com/video-get-straight-point

Speakers: 

• Nicholas Ponzo, Head of Procurement Operations at Panasonic
• Danny Thompson, SVP, Market & Product Strategy at apexanalytix

Presenting deep insights into procurement and the CPO’s hopes and plans for 2021, apexanalytix joins Ardent Partners and Independence Blue Cross (IBX) in this data-packed podcast.

Findings from the State of Procurement 2021 report are presented, with commentary from head of procurement and strategic sourcing Chuck Stefanosky and market and strategy expert Danny Thompson.

You’ll hear:

• How procurement is pivoting from the 2020 COVID-19 disruption to improve processes and practices
• New ways companies are executing on supplier diversity initiatives
• How organizations are gaining efficiencies and enhancing procurement value through supplier automation
• What separates the best from the average procurement organization
• How IBX leveraged a past disruption to weather the ongoing challenges of the pandemic

Webinar slides: https://bit.ly/3m6JvUw
Webinar video: https://www.apexanalytix.com/video-riding-wind-2021

Speakers:

• Chuck Stefanosky, Director, Strategic Sourcing and Procurement, Independence Blue Cross
• Andrew Bartolini, Founder & Chief Research Officer at Ardent Partners
• Danny Thompson, SVP, Market & Product Strategy, apexanalytix

2021 is the year of building resilience across the supply chain. But our Dec. 2020 survey, showed that 60% of respondents either have a limited or no supplier risk management program in place. This podcast is for everyone looking to expand or start a supplier risk management program.

Defining Supplier Risk Management: Ask 5 People, Get 10 Different Answers

The episode discusses Gartner’s definition and what apexanalytix views as the foundation of supplier risk management (hint: without it your company will be subject to payment fraud, fines, and costly errors).

A Practitioner Perspective: How Did COVID-19 Change the Risk Picture?

Joni Guerts, Director of Payments at JetBlue Airways, discusses which supplier risk factors have increased in priority, how supplier relationships were tested over the past year. Additionally, she will share a fraud story on how a hacker attempted to update a supplier bank account and steal millions.

Gartner Survey: Disruption Mitigation

The Gartner report features a survey of 500+ supply chain professionals and presents the tactics currently being used to mitigate disruption related to supplier risk management.

apexanalytix Survey: Bank Account Validation

For additional practitioner data, apexanalyt's recent survey shows how companies are currently validating bank account changes while most people are working from home (and don’t answer their office lines).

No Risk Management Program?

Danny and Joni answer "What would you do before investing $1 in software?".

Webinar slides: https://bit.ly/3iOyghn 
Webinar video: https://www.apexanalytix.com/video-supplier-risk-management

Speakers:

• Joni Geurts, Director of Accounts Payable, Fraud at JetBlue Airways
• Danny Thompson, SVP, Market & Product Strategy at apexanalytix

2020 was the turning point for virtual everything: work-from-home, remote learning, online socializing. Disruption drove automation from a “nice-to-have” to a “must-do,” in procure-to-pay. And not only for the largest companies, but into the mid-market as well.

Listen to Gerard Cardillo, procurement executive, innovator and thought leader, for his perspective on the findings from the new Ardent Partners research survey State of ePayables 2021. His company, Charles River Labs, is a rapidly growing $2.7 billion dollar global Clinical Research Organization supporting the pharmaceutical industry from early discovery through safety assessment and manufacturing on the front-lines of pandemic mitigation efforts.

Andrew Bartolini of Ardent Partners covers the key findings of the new report and Gerard explains how thought leadership in Accounts Payable affects downstream P2P processes. Danny Thompson provides info on how apexanalytix clients are leveraging automation for supplier onboarding and risk management.

Listen to the podcast to get details on the current accounts payable landscape and a sense of where you stand compared to industry leaders.

Webinar slides: https://bit.ly/2Ulb5lp
Webinar video: https://www.apexanalytix.com/video-ap-metrics-matter-2021

Speakers:

• Gerard Cardillo, Executive Dir. Global Categories Procurement, Charles River Labs
• Bob Cohen, Vice President of Research, Ardent Partners
• Danny Thompson, SVP, Market & Product Strategy, apexanalytix