In this exclusive podcast Interview, David Fastuca shares how his Travel Startup, Locomote, found success through a bold COVID Pivot. When the Travel Industry nearly shut down, Fastuca and his team saw an opportunity to refine their Go-To-Market Strategy and revamp their Sales Pipeline. Their journey became a shining example of Startup Growth and Business Resilience, fueling insights that shaped the new Sales Playbook he co-created with Luigi Prestinenzi.

Fastuca’s story underscores the critical role of Presales Process and a strong Customer Journey in shaping effective B2B Sales. By zeroing in on client pain points and prioritizing empathetic communication, Locomote not only retained existing customers but also opened new revenue streams. This Business Pivot demonstrates how agility and Pandemic Innovation can drive success in any economic climate.

If you’re seeking actionable Sales Tips or need a roadmap for COVID Business Strategy, Fastuca’s experience offers valuable Entrepreneur Insights. From establishing a clear value proposition to iterating strategies in real time, his approach to navigating the crisis is a blueprint for organizations aiming to thrive under pressure. Check out the full interview to learn how robust planning, constant iteration, and a dose of resilience can propel any business to new heights.

What to expect in this episode:

(02:03) - The journey of Locomote.

(08:24) - Breaking the norms of travel booking systems.

(13:16) - Building a new business model to attract CFOs.

(19:49) - How do sales and marketing need to work together to make a customer experience work optimally?

(28:54) - David's view on prospecting new sales in 2025.

(35:10) - Tightening the sales process to better the CX.

(39:32) - Answering phone calls in 2025.

(41:15) - How to build an optimal sales system.

Follow David:

LinkedIn - linkedin.com/in/davidfastuca/ 

Website - growthforum.io/ 

Follow & Subscribe to the UltraGrowth Podcast:

Apple - https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 

Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e 

Facebook –  facebook.com/UltraGrowthPodcast 

Instagram – instagram.com/ultragrowthpodcast/ 

LinkedIn – linkedin.com/in/rj-singh-801a0436/ 

Strava – strava.com/athletes/32692468 

YouTube – youtube.com/@ultragrowthpodcast 

Website – ugventures.co 

Reviews - Rate the podcast 

Ready to witness unstoppable resilience in action? On today’s show, we dive deep with Devin DeCiantis, who reveals how family enterprises are rewriting the rules of success by unleashing a shared purpose that propels them through the harshest storms. Instead of getting stuck in bureaucracy, these agile organizations adapt quickly, staying laser-focused on their mission—turning volatility into opportunity.

Why Shared Purpose Drives Resilience

When crises erupt and markets spiral, a united vision keeps family enterprises standing tall where others crumble. Their bond is personal, not just professional. That synergy fuels bold moves, sparks innovation, and ensures total commitment to the outcome. By blending time-tested governance structures with strategic pivots, these families turn chaos into a competitive edge.

Catch the UltraGrowth Podcast

Tune in to the UltraGrowth podcast to hear Devin DeCiantis explain how strong family values foster accountability and clear communication in the face of market turbulence. If you want to future-proof your venture, this episode is your ultimate playbook. These family businesses aren’t built for mere survival—they’re engineered to thrive. Discover why purpose is the ultimate secret weapon in today’s uncertain business landscape.

Don’t miss out on this must-listen episode of UltraGrowth, where we explore how the world’s leading family enterprises harness adversity to drive sustainable, long-term success.

What to expect in this episode:

(04:45) - What the media gets wrong about family businesses.

(07:46) - Is it true that family businesses are more successful from western countries?

(10:29) - The competitive components of a family business.

(19:31) - What does the typical board look like in a family business?

(27:43) - The motivations behind why family business would create a board of directors

(38:45) - How do successful family businesses keep their work separate from their families?

(42:34) - What's the first step to building a lasting family enterprise? 

Follow Devin:

LinkedIn - https://www.linkedin.com/in/devindeciantis

Website - https://lga.global/experts/devin-deciantis/ 

Follow & Subscribe to the UltraGrowth Podcast:

Apple - https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 

Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e 

Facebook –  facebook.com/UltraGrowthPodcast 

Instagram – instagram.com/ultragrowthpodcast/ 

LinkedIn – linkedin.com/in/rj-singh-801a0436/ 

Strava – strava.com/athletes/32692468 

YouTube – youtube.com/@ultragrowthpodcast 

Website – ugventures.co 

Rate the podcast 

You’ve built a career, dominated in business, and pushed yourself to the limits physically. But when it comes to relationships, something isn’t clicking. Why do so many driven, successful men struggle in love?

The truth is, it’s not about how much you provide—it’s about how you lead.

In my latest Ultragrowth podcast episode, I sit down with Sasha Fedorovsky, a men’s relationship coach, to break down why high-achieving men often miss the mark in relationships. Women say they want men to be “more sensitive” or “expressive,” but what do they really mean? And why is society pushing men to suppress their natural instincts instead of embracing them as strengths?

What to expect in this episode:

(03:14) - The criticism Sasha gets from coaching men.

(05:33) - Managing the male-female dynamic with boundaries.

(13:02) - A child's happiness is the byproduct of their parent's happiness.

(20:15) - How the definition of what the ideal man looks like has evolved.

(29:18) - How men need to hold themselves in their relationships.

(35:06) - Do women really want men to be sensitive?

Follow Sasha:

LinkedIn - https://www.linkedin.com/in/sashafedorovsky/ 

Instagram - https://www.instagram.com/mind_heart_method/ 

TikTok - https://www.tiktok.com/@mind_heart_method 

Website - https://www.mindheartmethod.com/ 

Follow & Subscribe to the UltraGrowth Podcast:

Apple - https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 

Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e 

Facebook –  facebook.com/UltraGrowthPodcast 

Instagram – instagram.com/ultragrowthpodcast/ 

LinkedIn – linkedin.com/in/rj-singh-801a0436/ 

Strava – strava.com/athletes/32692468 

YouTube – youtube.com/@ultragrowthpodcast 

Website – ugventures.co 

Rate the podcast 

What to expect in this episode:

(03:37) - Should relationships be effortless?

(07:47) - How you can get more intentional intimacy with your significant other.

(13:32) - How women differ to men when it comes to engaging in sex.

(27:28) - Unpacking underneath someone's sex issues and trauma.

(31:33) - Should you be dating if you're working on yourself?

(38:49) - Are dating apps worth it if you're single?

(43:26) - How couples can sustain desire in a busy world.

Follow Chantelle:

Instagram - instagram.com/chantelle_otten_sexologist/ 

Website - chantelleotten.com/ 

Follow & Subscribe to the UltraGrowth Podcast:

Apple – https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 

Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e 

Facebook –  facebook.com/UltraGrowthPodcast 

Instagram – instagram.com/ultragrowthpodcast/ 

LinkedIn – linkedin.com/in/rj-singh-801a0436/ 

Strava – strava.com/athletes/32692468 

YouTube – youtube.com/@ultragrowthpodcast 
Website – ugventures.co

In today’s business world, customer experience (CX) is more important than ever. In a recent interview with Joseph Michelli, a leading expert in customer experience and organizational culture, we explored how AI, culture, and leadership shape exceptional service.

While AI tools like chatbots can improve efficiency, Michelli emphasizes that AI cannot replace human connection in CX. Automation can handle routine tasks, but real customer loyalty comes from personal, empathetic interactions that only humans can provide.

A company’s culture directly impacts its customer service. Michelli explains that when employees are aligned with the company’s values, they deliver better service. Strong leadership fosters a positive culture that drives exceptional CX.

Effective leadership is key to creating a customer-centric organization. Leaders who model empathy and transparency help establish a company culture focused on customer satisfaction. Their vision motivates teams to deliver excellent service at every touchpoint.

The future of customer experience lies at the intersection of AI, culture, and leadership. AI enhances efficiency, but it’s the human touch—fueled by a strong culture and empowered leadership—that creates remarkable service. For more insights, listen to our full interview with Joseph Michelli on the Ultragrowth Podcast.

What to expect in this episode:

(02:24) - How a parent's influence led to a passion of customer experience.

(03:55) - This one thing may be the reason we are impacted when serving our customers.

(05:54) - How does cultural context affect customer experience?

(08:33) - Why Starbucks failed in Australia.

(11:33) - The evolution of Australian ecommerce stores.

(13:31) - What it was like working with Tony Hsieh from Zappos.

(18:37) - What makes a great organisation have a strong identity.

(23:30) - ​​These are the unique traits of the top entrepreneurs.

(27:41) - How do good companies measure their CX?

(31:15) - How does AI enhance a CX-led company?

(34:15) - Will AI change the definition of good customer experience?

(38:36) - How does a geat company collaborate with their customers?

Follow Joseph:

LinkedIn - linkedin.com/in/josephmichelli/ 

Podcast - drjosephm.podbean.com/

Website - josephmichelli.com/ 

X - x.com/josephmichelli?prefetchTimestamp=1738056053936&mx=2 

Follow & Subscribe to the UltraGrowth Podcast:

Apple – https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 

Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e 

Facebook –  facebook.com/UltraGrowthPodcast 

Instagram – instagram.com/ultragrowthpodcast/ 

LinkedIn – linkedin.com/in/rj-singh-801a0436/ 

Strava – strava.com/athletes/32692468 

YouTube – youtube.com/@ultragrowthpodcast 

Website – ugventures.co 

Review the podcast - https://ratethispodcast.com/ultragrowthpodcast

In today's show with Carrie Sisk, we explored how insecurities—those nagging feelings of self-doubt—can become a powerful source of motivation. Carrie emphasized that our perceived flaws, if channelled correctly, can spark resilience and serve as a catalyst for success in both personal and professional arenas.

One of the standout moments was our discussion on physical fitness as the perfect gateway to transformation. By engaging in consistent workouts and embracing discipline, you develop the mental toughness necessary to thrive in high-pressure situations. This heightened focus can dramatically influence how executives approach goals, manage teams, and make strategic decisions.

We also dived into the concept of diminishing returns, where you must recognize when certain activities or strategies no longer serve your bigger picture. According to Carrie, having the wisdom—and the courage—to pivot is crucial. She challenges leaders to stay agile, recognizing when it’s time to shift focus to the initiatives that align with their ultimate vision.

Finally, Carrie underscored the importance of mindset. Whether you’re an executive athlete, a business leader, or an everyday high-performer, the ability to transform insecurities into strengths can set you apart. 

By honing discipline, nurturing self-awareness, and staying true to your core objectives, you can convert doubt into unstoppable momentum.

Tune in to the full interview to discover more actionable strategies and insights that will help you excel in business, fitness, and life.

What to expect in this episode:

(06:07) - Carrie getting second place in her first ultramarathon.

(11:45) - Top lessons from being a collegiate tennis player.

(16:23) - Are insecurities required for striving?

(21:36) - How to ensure you don't diminish your kid's interest in the sports they enjoy.

(28:07) - This is the easiest gateway to transformation.

(37:16) - The profound reflections that come from ultrarunning.

Follow Carrie:

LinkedIn - linkedin.com/in/carrie-sisk-0233622b/ 

Instagram - instagram.com/gosiskogo/ 

Follow & Subscribe to the UltraGrowth Podcast:

Apple – https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 

Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e 

Facebook –  facebook.com/UltraGrowthPodcast 

Instagram – instagram.com/ultragrowthpodcast/ 

LinkedIn – linkedin.com/in/rj-singh-801a0436/ 

Strava – strava.com/athletes/32692468 

YouTube – youtube.com/@ultragrowthpodcast 

Website – ugventures.co 

Review the podcast - https://ratethispodcast.com/ultragrowthpodcast

Dr. Mitchell Anderson is no stranger to pushing boundaries. A former professional triathlete and record-breaking cyclist, Mitchell’s career showcases endurance, resilience, and the power of recovery. In this episode of the Ultragrowth Podcast, we dive into his inspiring journey and his expert advice on balancing peak performance with life’s priorities.

In 2018, Mitchell broke the world 24-hour cycling record, covering 895.04 kilometers, following his 12-hour record set in 2017. Beyond the track, Mitchell is a renowned sports doctor and physiotherapist. He emphasizes, “Too much training with not enough recovery leads to diminishing returns.” Recovery, he explains, is the true differentiator for elite athletes.

For aging athletes, his insights are crucial. Mitchell discusses sustainable training as life’s demands—family, business, and personal growth—evolve. He also reflects on endurance sports as a “selfish and consuming pursuit,” highlighting the importance of balancing passion with purpose.

This episode isn’t just for athletes—it’s for professionals striving for resilience and sustainable success. Discover how Mitchell’s strategies can inspire balance in your personal and professional life.

What to expect in this episode:

(01:40) - Mitch's pursuing a career as a triathlete.

(06:40) - Finding the meaning in fun and joy with endurance sports.

(09:59) - What's it like in the mind of an elite runner?

(12:26) - Preparing for a 12-hour cycling record.

(23:25) - The value of having a mentor earlier in life.

(27:31) - The importance of cross-training

(31:58) - Do this one thing to drive longevity in your endurance journey.

Follow Mitch:

Instagram - instagram.com/drmitcha/ 

Website - shinbonemedical.com/ 

Follow & Subscribe to the UltraGrowth Podcast:

Apple – https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 

Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e 

Facebook –  facebook.com/UltraGrowthPodcast 

Instagram – instagram.com/ultragrowthpodcast/ 

LinkedIn – linkedin.com/in/rj-singh-801a0436/ 

Strava – strava.com/athletes/32692468 

YouTube – youtube.com/@ultragrowthpodcast 

Website – ugventures.co 

Review the podcast - https://ratethispodcast.com/ultragrowthpodcast

Exploring ADHD: Challenges, Resurgence, and Success with Jess Brunet

In this episode of Ultragrowth, I had the privilege of speaking with Jess Brunet, an expert in ADHD and a leader at Qbtech, a company revolutionizing ADHD diagnosis and management through cutting-edge technology.

Jess shared her expertise on the resurgence of ADHD awareness, its unique challenges for high-performing executives, and the hidden link to substance abuse. We explored how ADHD, often seen as a hurdle, can also be a superpower, driving focus, innovation, and success when managed effectively.

Don’t miss this insightful conversation packed with strategies to thrive with ADHD.

What to expect in this episode:

(02:12) - The resurgence of ADHD since the birth of social media.

(05:07) - Is ADHD more prevalent in certain cultures?

(08:52) - How ADHD is different in kids and adults.

(14:26) - How ADHD affects women differently to men.

(19:02) - The correlation between substance abuse and ADHD.

(24:10) - The evolution of ADHD assessments.

(31:27) - What executives can do to be aware of if they may have ADHD.

(37:40) - What's the role of ADHD medication?

(40:36) - What are the impacts of ADHD?

Follow Jess:

LinkedIn - linkedin.com/in/jessica-brunet-b1a685156/ 

Website - qbtech.com/ 

Follow & Subscribe to the UltraGrowth Podcast:

Apple – https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 

Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e 

Facebook –  facebook.com/UltraGrowthPodcast 

Instagram – instagram.com/ultragrowthpodcast/ 

LinkedIn – linkedin.com/in/rj-singh-801a0436/ 

Strava – strava.com/athletes/32692468 

YouTube – youtube.com/@ultragrowthpodcast 

Website – ugventures.co 

Rate the podcast –  ratethispodcast.com/ultragrowthpodcast

In this episode of Ultragrowth, we’re joined by Joe Aston, the fearless journalist behind the Australian Financial Review’s “Rear Window” column and author of The Chairman’s Lounge: The Inside Story of How Qantas Sold Us Out.

Joe is renowned for his sharp insights and bold storytelling, and in his latest book, he exposes the corporate arrogance, unchecked power, and political coziness that shaped Qantas’s controversial trajectory under Alan Joyce.

Tune in as Joe unpacks:

This is a must-listen for anyone interested in leadership, corporate ethics, and the consequences of power without oversight.

What to expect in this episode:

(02:12) - Joe's journey on investigating Qantas.

(09:10) - Unpacking Qantas' unethical behaviour.

(17:04) - What executives can learn from Qantas’ mismanagement under Alan Joyce.

(22:45) - How senior leaders can navigate through crisis.

(27:26) - Joe’s #1 piece of advice for CEOs.

Follow Joe:

LinkedIn: linkedin.com/in/mrjoeaston 

Website: joeaston.com.au/ 

X: x.com/mrjoeaston 

Follow & Subscribe to the UltraGrowth Podcast:

Apple – https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 

Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e 

Facebook –  facebook.com/UltraGrowthPodcast 

Instagram – instagram.com/ultragrowthpodcast/ 

LinkedIn – linkedin.com/in/rj-singh-801a0436/ 

Strava – strava.com/athletes/32692468 

YouTube – youtube.com/@ultragrowthpodcast 

Website – ugventures.co 

Rate the podcast – ratethispodcast.com/ultragrowthpodcast

In the latest episode of the UltraGrowth podcast, I had the privilege of interviewing Lachlan Rowston, co-founder of The Locker Room, an elite gym in Sydney, Australia, that caters to high-performing executives. As someone who understands the challenges of balancing a demanding career with personal well-being, Lachlan shared invaluable insights into how elite executives can achieve optimal health and fitness despite their busy schedules.

Lachlan’s journey into fitness coaching began with a desire to transform how executives view their health. He realized that for high achievers, time and energy are limited, and their fitness routines needed to be equally focused and efficient. Through his work at The Locker Room, he’s helped countless professionals not only get in shape but also achieve a sense of balance between their work and personal lives.

In our conversation, Lachlan explained how key factors like personalized training programs, nutritional guidance, and consistent habits can help executives overcome common barriers to health and fitness. He emphasized that high performers often neglect their health due to their intense focus on work, but with the right approach, they can integrate fitness into their routine for long-term success.

Lachlan also shared some of the mindset shifts that are essential for transforming from an overworked, stressed executive to a balanced, high-performing leader. By committing to self-care and physical fitness, executives can not only improve their energy levels but also sharpen their decision-making and leadership skills.

About Lachlan Rowston:Lachlan Rowston is the co-founder of The Locker Room, a premier gym that specializes in helping busy professionals and executives transform their health. With years of experience in the fitness industry, Lachlan is passionate about creating sustainable fitness routines for high achievers who want to thrive in both business and life.

What to expect in this episode:

(01:50) - How Lockeroom started.

(10:51) - The rise and fall of F45.

(17:56) - How Lachlan got members to first join his gym.

(19:49) - What Lockeroom's customer journey looks like.

(26:34) - Creating a data-driven experience.

(28:55) - Lockeroom's plan to expand across Australia.

(32:23) - How to keep clients accountable when they're paying so much?

(34:37) - Transferring the skills between business and fitness.

(39:23) - Intervening a mindset when it's overindexed in other areas of life.

Follow Lachlan:

LinkedIn - linkedin.com/in/lachlan-rowston-5b30b816a/ 

Instagram - instagram.com/lachyrowston/ 

Website - lockeroomgym.com/ 

Follow & Subscribe to the UltraGrowth Podcast:

Apple – https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 

Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e 

Facebook –  facebook.com/UltraGrowthPodcast 

Instagram – instagram.com/ultragrowthpodcast/ 

LinkedIn – linkedin.com/in/rj-singh-801a0436/ 

Strava – strava.com/athletes/32692468 

YouTube – youtube.com/@ultragrowthpodcast 

Website – ugventures.co 

Rate the podcast – ratethispodcast.com/ultragrowthpodcast