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There is a lot at stake and much to coordinate for a specialty patient. With specialty prescribers trying to provide a personalized experience for patients and specialty pharmacies expected to respond 24/7 and facilitate timely, accurate delivery, how do specialty stakeholders do it all and provide a positive patient experience? In this episode of Un-Scripted with Surescripts, we will explore the value-add services pharmacies and providers strive to give patients, hearing from Kroger Specialty and eMDs about how they aim to delight and deliver.
Kroger Specialty is soon implementing solutions to streamline access to clinical information and has a focus on hands-on facilitation of filling specialty prescriptions to best serve patients
Guests:
If only the prescription workflow were as simple as: Signed, sealed, delivered. But there are many
Hear from Accredo’s Katie Reeves and Dr. Andrew Mellin from Surescripts about how electronic solutions are axing the fax and bringing better quality of care to patients.
Learn how Surescripts solutions are helping to revolutionize the specialty medications experience.
Surescripts blog posts on pharmacy and specialty medications
Relevant UN-Scripted Podcast Episodes
Press Releases
Resources from the National Multiple Sclerosis Society
· Ask an MS Expert Webinar Series weekly on Fridays from 1-1:30pm ET
· COVID-19 and MS Information Center
Learn how Surescripts solutions are helping to revolutionize the specialty medications experience
Surescripts blog posts on pharmacy and specialty medications
· The Rise of Pharmacy to the Front Lines of Care and Innovation
· Avoiding Specialty Pharmacy Detours featuring findings from a Surescripts study in partnership with Accredo
· An Exercise In Trust: One Multiple Sclerosis Patient’s Journey
Relevant UN-Scripted Podcast Episodes
· The Future is Now for Specialty Medications
· A Day in the Life of a Specialty Pharmacist
Press Releases
· Surescripts Further Streamlines Specialty Prescribing Process With New Services For Specialty Pharmacies
· Specialty Pharmacists Report Process Delays of Up To 10 Days To Get Patients Started On Treatment
The Un-Scripted Podcast, episode three is a conversation with Cecelia Byers, PharmD, Specialty Pharmacy Clinical Product Manager with Surescripts, and Sheila Arquette, RPh, President & CEO of the National Association of Specialty Pharmacy (NASP). Cecelia and Sheila have devoted their careers to specialty pharmacy and process improvements that benefit patients. This podcast explores the challenges and opportunities related to filling specialty medications for patients, and the tools available to address these challenges – all through Cecelia and Sheila’s personal experiences in the field. We explore the overall impact on patient care, stakeholder relationships, and unique practices used to accelerate the process. Find resources for specialty medication solutions here: https://surescripts.com/resources/specialty-medications And consider attending the NASP Annual Meeting & Expo, September 27-30. See omnystudio.com/listener for privacy information.
The Un-Scripted Podcast, episode two is a conversation with: Charlie Oltman, Program Director, NCPDP Foundation Dr. Samantha Pitts, assistant professor, Division of General Internal Medicine, Johns Hopkins University School of Medicine Tolu Akinwale, Manager of E-Prescribing, Walgreens Michelle Chui, PharmD, PhD, FAPhA, Hammel-Sanders Professor, Social & Administrative Sciences Division, Director, Health Services Research in Pharmacy PhD Program, Director, Sonderegger Research Center for Improved Medication Outcomes, University of Wisconsin – Madison, School of Pharmacy Recently, a group of health IT leaders came together to discuss the need for CancelRx and the value it delivers far beyond the seemingly simple cancellation of a prescription. The participants in this podcast were part of a study in partnership with UW Health to evaluate the effectiveness of CancelRx to decrease medication discrepancies. Learn more: https://surescripts.com/enhance-prescribing This podcast is a call to action on the broader healthcare industry to standardize digital processes to help remove admin burden and increase patient safety. A highlight from the study: The results of UW Health’s system-wide CancelRx implementation were impressive. Before CancelRx, only about 34% of prescriptions that were discontinued in the clinical setting were also cancelled in the pharmacy. After CancelRx went live, the proportion of successful discontinuations jumped drastically to 93%. Additionally, the amount of time it took to discontinue a medication plummeted from approximately 12 hours to virtually no time at all. Find more info here: https://surescripts.com/news-center/intelligence-in-action/prescription-accuracy/empowering-pharmacists-to-be-proactive-care-providers
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