You prepped. You delivered. And then someone asked a follow-up question — and something flickered. A half second of blank space where your own thinking should have been.
In this episode, Dr. Natalie Luke sits down with Pav Lertjitbanjong — decision scientist, executive coach, and survivor of 27,000 high-stakes corporate meetings and 15+ restructurings — to unpack two forces that are quietly eroding your judgment at work: AI used as an answer machine, and the Trust Tax. They work the same way. They move invisibly. And the antidote to both is identical: you have to name what's happening before you can redesign around it.
This is not a conversation about working harder or thinking more positively. It's about reclaiming the version of you that actually thinks — before the room, the machine, or the system decides for you.
What You'll Hear in This Episode
- The difference between using AI as a thinking partner vs. an answer machine — and why it matters when your boss pushes back in the boardroom
- The wedding speech story that perfectly captures what happens when we let AI think for us
- Why Yale University research shows your IQ drops 10–15 points under high-stakes pressure — and what that means for high performers
- The 4 pressure glitches that show up in corporate settings (freeze, ramble, snap, shrink) — and how to identify your signature one
- Pav's 5-step THINK Protocol for reclaiming your judgment with or without AI
- The 4-4-4-4 box breathing technique used by military and first responders — and how to use a version of it in your next meeting
- Why being irreplaceable is a trap — and what to aim for instead
- The connection between borrowed thinking and the Trust Tax: two invisible systems taking the same thing from you
Pav's 5-Step THINK Protocol
T — Tune In Regulate before you decide. Takes less than 60 seconds — breathing, movement, grounding. Get your brain and body in the room before you open AI or walk into the meeting.
H — Hypothesize First Form your own view before you write the prompt. Your hypothesis makes AI smarter and keeps you in the driver's seat. Without it, you're just accepting whatever the machine surfaces.
I — Interrogate Everything Trust, but verify. Ask AI what assumptions it made that you never stated. You — not AI — are the one who will be in the boardroom owning that output.
N — Narrow to the Call AI gives you options. Your job is to make the decision. The human judgment call is what no AI can replace — and what every leader in the room is actually watching for.
K — Know How to Land It Conclusion first, reasoning second. Be clear on what you're recommending and why. That's ownership — and it's what makes you impossible to ignore.
The 4 Pressure Glitches
Under high-stakes pressure, high performers experience one of four glitches. Every person has a signature one.
- Freeze — mind goes blank
- Ramble — can't stop talking, fill the silence with noise
- Snap — emotional reaction takes over
- Shrink — give your seat at the table to the loudest voice and call it being a team player
The goal isn't to eliminate pressure. It's to train your nervous system so your floor rises — the same way a tennis player works on their lowest level of play, not their highest.
Key Moments From the Conversation
On AI and borrowed thinking: When you use AI as an answer machine, you don't own the thinking. The moment your boss challenges you, you go back to ask AI — because you never formed the view yourself. Ownership means two things: you know it's right because you already had a hypothesis, and you know what new information would change your view.
On the wedding speech: A best man at a 140-person wedding started his speech beautifully — then switched mid-sentence into what ChatGPT would say. Word for word. That's not an edge case. That's the direction we're heading without intentional thinking habits.
On what's actually happening in your body under pressure: Yale research shows IQ drops 10–15 points under high-stakes conditions. It shows up as fast breathing, shaking hands, temperature changes — and then the glitch. Leadership is one of the only high-stakes fields with no pressure training. We're expected to take a cup of coffee and be ready for a fire drill every day.
On surviving 15+ corporate restructurings: The people who kept their seats weren't always the smartest in the room. They were the most regulated. Under pressure, when everything was falling apart, they were the ones who stayed clear. Leadership notices that — even when nothing is ever said.
On irreplaceable vs. impossible to ignore: Being irreplaceable is how your listeners got here — being the one who catches everything, can't be cut, always says yes. But that's a trap. It's how you get more work and less life. The goal is to be impossible to ignore — so that when you show up, people listen. That travels with you across companies. Irreplaceable keeps you stuck.
What Connects It All
Both the Trust Tax and borrowed thinking work the same way:
- The organization doesn't announce it's routing more work your way.
- AI doesn't announce it's replacing your judgment.
- They both do it quietly — until one day the load is different than what you agreed to, and your thinking is different than what you built.
The antidote is the same in both cases: name what's happening before you can redesign around it. Language is the lever. You cannot redesign what was never described.
Your Action Item Before the Next Episode
Before you open the report — what do you already know? Before you generate the email — what do you actually want to say? Before you agree to carry the thing that just landed on your desk — was it ever actually yours to carry?
Small questions. Real ownership. That's where it starts.
Resources
What is your glitch? https://quiz.pavness.com
The Free Assessment (90 secs). Find out what's been costing your career and how to fix it. Get your personalized glitch report with your first override tool.
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