=== Guests for this showJosh Liberman, Net Sciences Inc: https://www.netsciences.com/Michael Crean, Solutions Granted: https://solutionsgranted.com/Matt Foreman, Local Circuit: https://www.thelocalcircuit.com/

• Help bring clean water to the world: https://gen1project.org/

Zach Calloway, Blue Ridge Technology: https://www.blueridge.tech/Diana Giles, Skyline IT Management: https://skylineitmgmt.com/===== Donate to Hurricane Ian Relief:

• https://www.floridadisaster.org/
• https://www.redcross.org/donate/homepage4.html/

=== Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

Not ready for a custom MSA? Get all the essential legal documents you need at https://renegadelegal.co/msp- Save $500 with Discount Code "ITB2022"On this episode, Liz and I revisit the concept of trademarks and how important it is that you consider trademarking your business name to avoid a "cease and desist" letter that could cost thousands of dollars down the road.We also talked about her new website where you can get a starter set of legal documents, like an MSA, for a fraction of the cost. What's included? 

• Master Service Agreement (MSA) Template
• Service + Pricing Schedules
• SOW Template
• Liability Waiver
• Client Handbook Template
• IT Policy Manual Template
• Service Election and Risk Acceptance Letter
• MSA + Client Handbook Template Customization Training
• Monthly MSA Focused Q&A

*NOTE: Buying the templates does not make Corvinus Law your attorney of record!Liz is the Managing Attorney at Corvinus Law: https://corvinuslaw.com/===== Still interested in Syncro? Use my referral link and earn $500: https://refer.syncromsp.com/l/ITMARV/===== Names DroppedDiana Giles, Skyline IT Management: https://skylineitmgmt.com/Chris Moroz, Your IT: https://yourit.com/Ramey Redden and Justin Nida, Manna Networks: https://www.mannanetworks.com/Rod Miller, RQM Consulting: https://rqmconsulting.com/ === Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

Liz assists MSPs with having a Master Service Agreement (MSA), Service Schedule, Statement of Work, and much more. We discuss some of the "templates" that are floating around on the Internet and were "tweaked" to work with IT service providers.  A Service Level Agreement (SLA) or Statement of Work (SOW) lacks a lot of the protections that come with a properly written MSA. So, what should you do? 

• Hire a real technology lawyer for your contracts
• Use the correct language
• Be specific
• Have requirements for your customers

Should you get an insurance policy or an MSA? Both!===== LinksManaging Attorney at Corvinus Law: https://corvinuslaw.com/Founder & CEO of Renegade Legal: https://renegade-legal.com/===== Still interested in Synco? Use my referral link and earn $500: https://refer.syncromsp.com/l/ITMARV/ === Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

Donate to Hurricane Ian Relief:

• https://www.floridadisaster.org/
• https://www.redcross.org/donate/homepage4.html/

=== Links for this showActive Insight: https://www.synology.com/en-us/dsm/feature/active-insight/overviewCMS (Central Management System): https://www.synology.com/en-us/surveillance/feature/cmsSA3200D Dual Controller Appliance:  https://www.synology.com/en-us/products/SA3200D- Buy it here: https://amzn.to/3BZaCY1Sign up for Synology C2: https://c2.synology.com/en-global/partnerSynology Website: https://www.synology.com/en-usMy favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJ=== About Doug RicketsDoug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments.  === Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

Donate to Hurricane Ian Relief:

• https://www.floridadisaster.org/
• https://www.redcross.org/donate/homepage4.html/

===== Links for things mentioned in this episode

• Chris Moroz, Your IT (https://yourit.com/)
• The Tech Tribe: https://thetechtribe.com/
• Paul Green, MSP Marketing: https://www.paulgreensmspmarketing.com/
• Blackpoint Cyber: https://blackpointcyber.com/
• Defendify: https://www.defendify.com/
• CyberGuard360: https://cg360.co/

===== Other LinksSign up for Syncro with my referral link and earn $500: https://refer.syncromsp.com/l/ITMARV/Syncro Website: https://syncromsp.com/ === Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbAJoin us to see Synology in action and ask questions. === This episodes takes a look at Active Insight, CMS (Central Management System) and the C2 Console. All of these provide portals for you to monitor and manage all of you deployed appliances.=== Links for this showActive Insight: https://www.synology.com/en-us/dsm/feature/active-insight/overviewCMS (Central Management System): https://www.synology.com/en-us/surveillance/feature/cmsSA3200D Dual Controller Appliance:  https://www.synology.com/en-us/products/SA3200D- Buy it here: https://amzn.to/3BZaCY1Sign up for Synology C2: https://c2.synology.com/en-global/partnerSynology Website: https://www.synology.com/en-usMy favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJ=== About Doug RicketsDoug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments.  === Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbAJoin us to see Synology in action and ask questions. === On this show, we discussed Synology's File Station to administer and manager shared folders and files. There is also encryption which is mandatory for a compliance environment.=== Also mentioned Synology Drive which can be your own private cloud. C2 is Synology's suite of cloud solutions for everything starting with backup and recover solutions. It also includes password management, secure file sharing, along with identity and access management. === Links for this showBusiness File Server: https://www.synology.com/en-us/dsm/solution/business_file_serverSynology Drive: https://www.synology.com/en-us/dsm/feature/driveSynology's C2 Cloud Solutions: https://c2.synology.com/en-globalSign up for Synology C2: https://c2.synology.com/en-global/partner=== About Doug RicketsDoug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments. Synology Website: https://www.synology.com/en-usMy favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJSynology 12 Bay Controller: https://amzn.to/3RrfcE3 === Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

For me, the answer is emphatically YES that Synology is ready for business. The addition of Synology Directory Server has turned the typical NAS appliance into a domain controller to manager users, devices, groups, and more!Doug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments. Synology Website: https://www.synology.com/en-usMy favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJSynology 12 Bay Controller: https://amzn.to/3RrfcE3 === Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

Emily and Ian reviewed more of the recent changes with Syncro and mentioned some great things to come such as custom reporting. Some questions answered tonight:

• Why is your octopus named Eight?
• When can we expect an upgrade to the 1990s looking UI?
• When can we expect single sign on and IP whitelisting?
• Marvin, why aren't you switching to Syncro (paraphrased question from Paco Lebron to me)

Syncro Priorities mentioned in tonight's show: https://community.syncromsp.com/t/syncro-s-priorities-for-q4/7645===== Other LinksUse my referral link and earn $500: https://refer.syncromsp.com/l/ITMARV/Syncro Website: https://syncromsp.com/ === Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

=== Items mentioned in tonight's showSynology  6 bay NAS DS1621xs+: https://amzn.to/3xWO3BSNEXPOW Portable Power Station: https://amzn.to/3DZDr9fMagnus Box Backup: https://magnusbox.com/Windy Weather App: https://www.windy.comMax Mayfield's Hurricane Tracker: https://www.local10.com/weather/2013/07/10/max-mayfields-hurricane-tracker-app/ === Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast