Underscore Transformation

By Jason West & Joe AlesBusiness Careers Management

Underscore Transformation episodes

April 09, 2020 Target Operating Model Design
Transformation is, at its core, the process of turning one operating model into another.

Key takeaway: An operating model is the collection of capabilities (people, process and technology) that an organisation deploys to turn its vision and strategy into products and services that deliver value to its customers.
Welcome to season two of the Underscore Transformation Podcast. We hope you enjoy our episode discussing the need for a clear and robust Target Operating Model during your business transformation. This season focuses on the Build phase of transformation and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model
3. Manage business change
4. Solution design
5. Get the best out of suppliers
6. Target Operating Model – detailed design
7. Integrations & Reporting
8. Data
9. Testing, testing, testing
10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at [email protected]
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
48 min
April 02, 2020 Testing, Testing, Testing - Pt. 2
Deciding who will test and in which phase of testing is something that requires careful consideration.

Key takeaway: There’s a lot of activity involved in testing a system, and programme leads need to figure out how to to co-ordinate all this testing activity, to ensure it's done effectively.
Welcome to season two of the Underscore Transformation Podcast. We hope you enjoy the second of our episode exploring the importance of comprehensive testing when rolling out a new system during your business transformation. This season focuses on the Build phase of transformation and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model
3. Manage business change
4. Solution design
5. Get the best out of suppliers
6. Target Operating Model – detailed design
7. Integrations & Reporting
8. Data
9. Testing, testing, testing
10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at [email protected]
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
34 min
March 26, 2020 Testing, Testing, Testing - Pt. 1
As a minimum, you need testers who understand the testing process and how to navigate their way around your new system. But the best testers are people who take delight in breaking things and can articulate precisely how they broke them.

Key Takeaway: Even the most well developed SAAS solutions need extensive testing to avoid process errors, data breaches, failed integrations and operational issues when they go live.
Welcome to season two of the Underscore Transformation Podcast. We hope you enjoy this episode exploring the importance of comprehensive testing when rolling out a new system during your business transformation. This season focuses on the Build phase of transformation and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model
3. Manage business change
4. Solution design
5. Get the best out of suppliers
6. Target Operating Model – detailed design
7. Integrations & Reporting
8. Data
9. Testing, testing, testing
10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at [email protected]
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
1 hr 1 min
March 19, 2020 Data
Key Takeaway: Successful digital transformation requires a firm grasp on Data Architecture, Master Data Management and Data Extract Transformation & Load (ETL).
This episode provides an introduction to these concepts and vital Information you need to avoid the common pitfalls when implementing new technology.
Welcome to season two of the Underscore Transformation Podcast. We hope you enjoy this episode exploring the importance of robust data management in business transformation. This season focuses on the Build phase of transformation and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model
3. Manage business change
4. Solution design
5. Get the best out of suppliers
6. Target Operating Model – detailed design
7. Integrations & Reporting
8. Data
9. Testing, testing, testing
10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at [email protected]
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
44 min
March 12, 2020 Intergrations & Reporting
'Both integrations and reporting are ways of transmitting data. Integration is point to point - it's data transmitted from one system to another. Reporting is data transmitted to a human'.

Key Takeaway: The role that reporting and analytics play in the delivery of your business transformation.
Welcome to season two of the Underscore Transformation Podcast. We hope you enjoy this episode exploring the importance of reporting and analytics in business transformation. This season focuses on the Build phase of transformation and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model
3. Manage business change
4. Solution design
5. Get the best out of suppliers
6. Target Operating Model – detailed design
7. Integrations & Reporting
8. Data
9. Testing, testing, testing
10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at [email protected]
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
43 min
March 05, 2020 Getting the best out of Suppliers
As a customer of that technology vendor, engage with whatever there product development process is. Even though we're talking about implementation right now get involved early; influence the roadmap.

Welcome to season two of the Underscore Transformation Podcast. We hope you enjoy this episode exploring the importance of selecting the right technology vendors, management consultants and integration partners for your business transformation. This season focuses on the Build phase of transformation and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model

3. Manage business change
4. Solution design
5. Get the best out of suppliers
6. Target Operating Model – detailed design
7. Integrations & Reporting
8. Data
9. Testing, testing, testing

10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at [email protected]
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
48 min
February 27, 2020 Design the Future
Welcome to season two of the Underscore Transformation Podcast. This season focuses on the Build phase of transformation, and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model

3. Manage business change
4. Solution design
5. Get the best out of suppliers
6. Target Operating Model – detailed design
7. Integrations & Reporting
8. Data
9. Testing, testing, testing

10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at [email protected]
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
45 min
February 20, 2020 Manage Business Change
Welcome to season two of the Underscore Transformation Podcast. This season focuses on the Build phase of transformation, and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model

3. Manage business change
4. Solution design
5. Get the best out of suppliers
6. Target Operating Model – detailed design
7. Integrations & Reporting
8. Data
9. Testing, testing, testing

10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at [email protected]
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
26 min
February 13, 2020 Build Your Support Model: Don't Wait, Do It Now
Welcome to season two of the Underscore Transformation Podcast. This season focuses on the Build phase of transformation, and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model

3. Manage business change
4. Solution design

5. Get the best out of suppliers

6. Target Operating Model – detailed design

7. Integrations & Reporting

8. Data

9. Testing, testing, testing

10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at [email protected]
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
38 min
February 06, 2020 Resourcing Your Programme - Maybe You Should Hire The A-Team?
“We identify 37 roles that are required to execute the change well”

Joe Ales
Welcome to season two of the Underscore Transformation Podcast. This season focuses on the Build phase of transformation, and follows on directly from season one (Scoping). If you haven't already, we recommend you listen to episodes 2-11 of season one as we will refer back to these topics, and they are vital in building the foundation knowledge required to move into the next phase of transformation.
Season two will cover the following points:
1. Resource your programme team
2. Build your future support model
3. Manage business change
4. Solution design
5. Get the best out of suppliers
6. Target Operating Model – detailed design
7. Integrations & Reporting
8. Data
9. Testing, testing, testing
10. Governance & control
We will soon be releasing our white paper on the above points, which will be available for download via our website.
If you'd like to be notified of when this becomes available, please contact us via email, or register your interest via our website.
We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.
Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at [email protected]
Visit our website to find more content on transformation, project resourcing, and talent development.
This episode was recorded and produced by Matt Gore of icon business media.
35 min

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Underscore Transformation episodes

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