Phillis Sheppard is E. Rhodes and Leona B. Carpenter Professor of Religion, Psychology, Culture and Womanist Thought, and Executive Director of the James Lawson Institute for the Research and Study of Nonviolent Movements at Vanderbilt University. 

When adult learners have learning styles and processes which are not expected, what is the role of the Academic Dean, the role of the faculty person, the role of the student? What pedagogical innovations are needed to support learning? When you receive an "accommodation letter" - what should be done?