In this conversation, Tony and Alan Stevens delve into the nuances of non-verbal communication and its significance in understanding mental health. They discuss how facial expressions, body language, and subtle changes in behaviour can indicate emotional distress.

Alan emphasises the importance of empathy and the need for gentle, supportive conversations rather than direct probing. The discussion highlights the role of observation in recognizing signs of mental health issues and the importance of being present for others without overwhelming them with questions.