In Part 2 of this series on Online Mediation, CEDR spoke to Gillian Caroe about practical aspects of mediating online including private and joint sessions and settlement agreements.

A successful in-person CEDR mediator for over 15 years with a background in international business, Gillian Caroe has established a thriving online mediation practice. She has been advising market-leading law firms and new clients on how video mediation can deliver unique benefits that could cause us all to rethink mediation whatever the ‘new normal’ looks like.