"None of that was strategy. It was just paying attention. It was just about seeing people clearly and responding to what they actually needed, not what was convenient for me. That’s the real work. That’s what matters. The rest is just math."

Following the release of Lead With Empathy, Joe Reyes joined us on the podcast to discuss his story of using understanding to win loyalty and drive growth, as well as his chapter in the book.

Reyes's chapter entitled "Understanding The People Behind The Numbers" details the personal and professional experiences that led to his version of authentic success.

So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.