Underwriting is the backbone of insurance and Will Harnett, Head of Business Strategy for Send Technology, drops some big thoughts on why there are still so many friction points in the ecosystem.

In this episode:

• What a digital underwriting ecosystem should look like
• Why it's important to manage the flow through of meaningful data make it useful for underwritiers
• The power of Excel and its grip on holding as a data standard
• How email reigns supreme for distribution of data from the broker/agent channel
• The way APIs can be used with current systems, their limitations, and with AI
• The importance of insurance companies developing methods to gather unstructured data efficiently for better underwriting.

Will has over 20 years of experience working in both Europe and the US insurance industries and shares his experiences and thoughts about why it's so hard to break cycles and make true progress.

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