Unfiltered with Rhea Toles

In this episode of BioClean Unfiltered, Dawn takes the host’s chair to interview Rhea, owner of Bio Clean, about her incredible journey from a 24-year career in escrow and title to leading one of Washington’s most compassionate biohazard and restoration companies.Rhea shares what it was like to take a leap of faith—leaving a stable, successful career to grow Bio Clean alongside her husband, Josh. Together, they’ve built a family-run, woman-led business grounded in empathy, integrity, and service.From launching BCI Construction to expanding trauma cleanup and accessibility services, Rhea opens up about the challenges, lessons, and deep purpose behind Bio Clean’s mission to help people heal after hardship.🎧 In this episode:Rhea’s leap from corporate life to entrepreneurshipHow compassion became Bio Clean’s competitive edgeThe growth of BCI Construction and ADA home modificationsBalancing family, business, and community impactEducating the public on fentanyl safety and trauma response#BioClean #WomenInBusiness #Leadership #Restoration #FamilyBusiness #CompassionInAction #Podcast #Inspiration

In this episode of Bio Clean Unfiltered, host Rhea Tolles sits down with Nikki Hermann, a Snohomish County web developer and educator who went from the National Park Service to running her own thriving web strategy and development business.Nikki shares her journey from studying biology and working in the great outdoors to teaching herself how to code and eventually launching a successful web development and education brand that empowers small business owners to take control of their digital presence.Together, Rhea and Nikki dive into:How Nikki transitioned from Park Ranger to entrepreneur.What it’s really like to build a business as a solopreneur with ADHD.How to fight imposter syndrome and find your confidence.The biggest mistakes small businesses make with their websites (and how to fix them).Why your website should be your best salesperson — not just a digital business card.The importance of mobile-first design, authentic marketing, and keeping your site up-to-date.This episode is packed with honesty, practical tips, and encouragement for anyone building a business from scratch — especially those trying to do it all themselves.

In this episode of Bio Clean Unfiltered, host Rhea Tolles sits down with her longtime friend and Bio Clean’s newest Business Development Manager, Dawn. 🌟Dawn shares her journey from growing up in Alaska to thriving in real estate, banking, and running her own notary business—before making the leap into the biohazard industry. She talks about her first-hand experiences with hoarding cleanups, suicide scenes, and crime-related trauma, and how empathy, trust, and resilience play a vital role in helping families through their most difficult moments.Together, Rhea and Dawn dive into:What makes Bio Clean different from other remediation companies.Why building trust and relationships matters more than just making a sale.How Dawn’s networking superpower helps her connect with the community.The challenges of balancing emotional work with personal well-being.Why it’s never too late to pivot, take risks, and follow your heart into a new career.This episode is full of honesty, grit, and encouragement for anyone navigating career changes—or simply looking for hope in the hardest situations.

Finding Healing and Resilience Through Horse Wisdom and WellnessIn the latest episode of Bio Clean Unfiltered, host Rentals sits down with Lisa Quinto, founder of Lisa Quinto Wellness, to explore how nature, horses, and intentional self-care can help people overcome trauma, addiction, and life’s greatest challenges. Lisa’s story is one of perseverance, resilience, and transformation, and her work offers practical lessons for anyone seeking healing and growth.The episode highlights a simple but profound truth: healing doesn’t always come from doing more—it often comes from slowing down, being present, and allowing ourselves to feel. Through horse wisdom and her compassionate coaching, Lisa Quinto shows how anyone can rebuild after loss, restore broken boundaries, and remodel their lives with strength and authenticity.If you’d like to learn more about Lisa’s work, upcoming retreats, or book a session, visit https://lisaquintowellness.com/

In this episode, Rhea discusses the 5 main values she gained from going through an intensive 7-week business coaching experience.

In this heartfelt and inspiring episode, Rhea sits down with Brian and Sam Harmon, the husband-and-wife duo behind Snohomish Film Company. Together, they share the story of how they turned a passion for meaningful storytelling into a thriving video production business—without sacrificing their values, family, or community roots.Topics Covered:-How they launched their business with empathy and storytelling at the center-Why “presence over production” is their secret to authentic video content-The power of video for small businesses, weddings, and local impact-Tips for couples going into business together-How trusting professionals leads to more joy—especially on your wedding day-Growing as creatives while raising a young family-The importance of serving before sellingWhether you're a business owner, creative, or entrepreneur, this episode is packed with honest insight, actionable advice, and uplifting reminders about staying grounded in your “why.”👉 Like, comment, and subscribe for more behind-the-scenes stories from real people making a difference.#SmallBusiness #VideoMarketing #Storytelling #SnohomishFilmCompany #BioCleanUnfiltered #WeddingVideography #EntrepreneurLife #CreativeBusiness #LocalBusiness #RelationshipGoals

Estate Sales, Trauma, and Trust — A Conversation with Garrett BrownGuest: Garrett Brown, Windermere RealtorHost: Rhea TolesIn this episode, Rhea sits down with Garrett Brown (sellwithgb.com), a real estate professional with Windermere who specializes in probate and estate real estate. They dive deep into the emotional and practical challenges families face when dealing with estate properties—whether it’s after the loss of a loved one, navigating probate, or preparing a home for sale.Key Topics Discussed:Garrett’s background in real estate and why he moved to SeattleHow personal experience led him to specialize in probate and estate salesThe emotional complexities families face when handling an estateHow Garrett helps families manage the process: probate filing, working with contractors, preparing homes for sale, and understanding tax implicationsThe importance of offering clients multiple options and strategiesReal-life examples of helping clients through difficult estate situationsCollaboration between realtors and biohazard cleanup companies like BioClean in cases of overdose or traumatic lossThe critical role of compassion and trust in serving clients dealing with traumaHow transparency and communication help prevent family disputes during the estate processThe value of planning ahead—working with financial advisors, senior care planning, and tax considerationsGarrett’s community involvement, including volunteer work with Seattle Children’s and fundraisers for Lahaina fire victimsUpcoming events like the Downtown Bothell Summer Wine, Beer & Spirits Walk (July 19th) and a comedy night fundraiser for Lahaina (June 25th at Laughs Comedy Club in Seattle)Why Listen:Whether you’re navigating an estate sale, supporting loved ones through a loss, or want to understand how compassionate professionals like Garrett and BioClean help families move forward—you’ll find valuable insights and practical advice in this episode.Learn more about Garrett: https://www.sellwithgb.com/Event link: Bothell Summer Wine Walk: https://bothellkenmorechamber.org/event/summer-wine-beer-spirits-walk-2/

In this lively and unfiltered episode, Rhea sits down with Angela (First Onsite) and Dawn (Commercial Fire Protection)—two powerhouse women working in business development across the restoration and fire protection industries.With humor, honesty, and a whole lot of experience, they share what it’s like being women in male-dominated fields, how they build trust with clients, and why showing up authentically matters. From awkward networking encounters to the hustle of juggling events, leads, and relationships—this conversation pulls back the curtain on what business development really looks like.

In this episode, Rhea sits down with Levi Stearns, founder of Core Contractors, for a raw, transparent conversation about the real road to entrepreneurship. From crawling through flooded homes to managing multi-million dollar businesses, Levi shares the highs, lows, and everything in between—including multiple failed partnerships and the lessons that finally led him to launch Core.🔥 What you’ll hear:Levi’s early career in construction, real estate, and mitigationThe hard truths of business partnerships (including a few that went sideways)How Core Contractors came to life—STP fans, you’ll love thisWhy leadership isn’t about being the boss—it’s about showing up with purposeHonest advice for business owners, especially those trying to partner with friendsWhy true success requires abundance over ego and a village, not a titleThis is a masterclass in humility, hustle, and holding onto your why. Whether you’re starting your first business or feeling stuck in the wrong one—this episode is full of takeaways you won’t want to miss.💬 “It’s not about the title. It’s about helping people—and doing it the right way.” – Levi Stearns

In this powerful solo episode, Rhea Toles, co-owner of Bio Clean, Inc., pulls back the curtain on what biohazard cleanup really looks like—and why compassion and empathy have been the company’s guiding values since 1998.From suicide scenes and hoarding support to fentanyl remediation and homeless encampment cleanups, Rhea shares real stories from the field, her frustrations with outdated regulations, and the emotional weight carried by technicians in this often misunderstood industry.Content Warning: This episode contains graphic descriptions and visuals from real cleanup jobs.