If you sell for a living - as a business owner or sales professional - and one of your prospecting questions is:
What keeps you up at night?
Take a pair of scissors, and cut that shit out lol!
1. Every other salesperson is asking the same exact question. You’re buried with every other company, and you’re not an obvious option. It’s an upward hill battle for you.
2. It’s lazy. It shows you didn’t do your homework. It’s not a good look, because when it’s time to make a decision, they’ll remember how you made them do all of the heavy lifting.
3. It’s vague. Vague questions = vague ( and often unhelpful) answers.
Your job as a salesperson is to create a pathway that’s enjoyable, safe, relatable, and leads them to you as the best option for them.
I was hired by an Inc 5000 company who sold systems and automation products, to help with their sales strategy; and instead of the insomnia question, I replaced it with something easier for the prospect, and more favorable for me.
And it jumped the close ratio.
Our customers who are profiting the most, came to us to solve one of three struggles.
1. They’d love to grow, but hate marketing and lead generation.
2. They want to do more with less costs and complexity.
3. They want to serve their customers better.
Which one of these describes you?
Of course - make these three points specific to what your product does for your customers.
But there are two possible outcomes with this structure:
They either choose - and you made it easy, you stood out, the customer feels safe that you’ve done this before, and you “get” them.
Or, they say: “Actually - I don’t struggle with any of these things. What I’m actually struggling with is...” And they’ll tell you how exactly how to best to help them.
So, it’s a win/win situation.
Go sell and serve people better.