How can harnessing data—the ‘new oil’—fuel better bookings, pricing, and operational excellence in hospitality?

In this episode of dojo.live, we dive into the power of data-driven hospitality with Binu Mathews, CEO of IDS Next. Binu unpacks why unified data layers are essential to modern hotel operations—fueling everything from smarter pricing and upselling to more impactful AI adoption and direct booking success. Discover how a platform-first approach can unlock operational excellence, improve guest loyalty, and drive long-term business value in a rapidly evolving landscape.

Binu, the Director and Chief Executive Officer of IDS Next, stands as the driving force behind the company’s remarkable success. With a career spanning over three decades, Binu has showcased unparalleled expertise, particularly in steering IDS Next to prominence in the Middle East, Africa, and South Asia Pacific, positioning IDS as Asia’s largest hospitality technology enterprise solutions provider.

As a seasoned executive, Binu has held leadership positions across industries such as manufacturing, hospitality, and information technology. Before resuming the role of CEO at IDS Next, he served as the President and COO, earning a reputation as a “Change Agent” for driving process changes toward global excellence and innovation. Binu is also part of HTNG T100 – Global technology leaders shaping the next generation of hotels.

Binu lives with his family in Bangalore, India, when not traveling around the globe and inspiring the IDS Team and partners to excel at what they do!

• Read Binu’s Top 10 CRS Technology Trends Revolutionising Hospitality in 2025 on Hospitality Net. Read the article and see what’s next for your hotel tech stack!
• Read Binu’s Envisioning 2025 in travel and hospitality. Read the Article.

About BinuWant to go deeper?