As colleges work to modernize security and simplify student services, mobile access credentials are emerging as a practical, scalable solution. According to HolonIQ’s 2023 Global Outlook, 69% of higher education leaders now rank digital transformation as a top priority—up from 50% the year before. This shift reflects growing pressure to improve both safety and convenience without relying on expensive overhauls.

Can mobile access credentials truly improve campus security, streamline operations, and meet student expectations—all while reducing infrastructure complexity?

On this episode of The University Business Podcast, host Yasmeen Hassan speaks with Ron Shaffer, Business Development Manager at Salto Systems. They explore how mobile-first access tools are transforming campus operations and safety protocols. Shaffer explains why mobile credentials are inherently more secure, how student satisfaction drives adoption, and what a successful rollout really takes.

Key Takeaways from the Episode:

• Built-In Security and Personalization - Mobile credentials are harder to duplicate, personalized through devices students already secure with biometrics, and offer real-time tracking features unavailable with physical cards or keys.
• Strategic Rollout Requires Stakeholder Buy-In - Successful implementation depends on early involvement from IT, facilities, security, and administrative departments. Rollouts typically span 6 to 18 months, depending on campus size and legacy systems.
• Student Satisfaction as a Competitive Advantage - Students prefer the convenience of using phones and smartwatches for access. Reduced key loss, faster resolution of lockouts, and seamless integration into daily life drive positive feedback and adoption.

Ron Shaffer is a seasoned technical business development leader with over two decades of experience in electronic access control, specializing in K–12 and higher education. At SALTO Systems, he has led technology strategy, product integration, and stakeholder engagement across software and hardware deployments. His expertise spans negotiation, system architecture, and training, with a strong track record in scaling secure, tech-driven campus solutions.

A transformation is happening on campuses across the nation, as students, faculty and staff are interacting with their institutions in very different ways than in the past.

Institutions can take advantage of new modern access control and digital ID technologies to enable all stakeholders to work, live and play across campus seamlessly and conveniently.

In this podcast, learn how these technologies can enhance campus security, improve operational efficiency, and streamline the student experience.

Contact Ron at:

Email: [email protected]

LinkedIn: linkedin.com/in/ron-shaffer-rs1

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The discussion broadens to address data security, privacy norms, and the exploration of alternative payment methodologies. Martha presents TouchNet's valuable resources, such as their PCI ebook and informative webinars, as essential guides through the maze of compliance challenges. Discover why embracing compliance initiatives is crucial for the success of payment processes in the higher education sector.