Unleashed Now

In this episode, we dive into Salesforce's AgentForce and its bold new pay-per-conversation pricing model. Unlike traditional licensing, this approach makes AI adoption more accessible by allowing businesses to pay based on usage. We discuss how this model could change budgeting strategies, lower entry barriers, and drive value, especially for smaller businesses exploring AI.

In this episode, we dive into the risks and limitations of using Generative AI. Exploring insights from industry experts like Gartner analyst Rita Sallam, we discuss situations where Generative AI may not be the best choice, particularly for tasks like precise calculations, complex decision-making, and planning. They highlight alternative AI techniques like knowledge graphs and reinforcement learning, offering a balanced perspective on the strengths and weaknesses of different AI models. The episode underscores the importance of responsible AI adoption, calling for critical thinking, ethical considerations, and well-rounded AI strategies in the business world.

In this episode, we dive into why ethical AI is critical for today’s business leaders, especially CIOs, and anyone in a strategic role. With insights from Salima Bhimani, former Chief Strategist for Responsible Technology at Alphabet and now CEO of 10Xresponsibletech, we explore the three pillars of ethical AI: eliminating harm, expanding benefits, and creating a symbiotic relationship between humans and AI. Bhimani emphasizes that ethical AI isn’t just “nice to have” but a competitive advantage, attracting top talent and reducing financial risks. Tune in to learn how companies can build trust, bridge the digital divide, and set a strong ethical foundation for the AI-driven future.

In this episode, we dive into the top five highest-paying IT certifications for 2024, exploring how each certification can boost your career. With in-depth insights from recent research, we reveal why these certifications (covering areas like cloud architecture, security, and multi-cloud expertise) are so valuable today. If you're aiming for a skillset that companies desperately need, join us to learn not only which certifications offer the best salaries but also how to strategically future-proof your career in a fast-evolving tech world.

In this episode, we dive into the biggest Mergers & Acquisitions shaping Enterprise Tech in 2024 (so far). With AI startups being snatched up by Microsoft, Salesforce, and others, and companies like AMD and IBM making strategic buys, the tech landscape is rapidly evolving. We explore how businesses are using acquisitions to enhance cloud infrastructure, build AI capabilities, and gain a competitive edge. Tune in to hear how economic conditions are impacting deal sizes, the rise of techquisitions and what these trends signal for the future of IT innovation and business strategy.

In this episode of Unleashed Now, the enterprise tech podcast powered by AI, we dive into the key questions every CIO must answer to secure internal buy-in for AI adoption. Drawing on insights from the Gartner IT Symposium Expo and real-world examples from Kroger, Verizon, and AstraZeneca, we cover boardroom strategies, employee engagement, and how AI is reshaping business operations. We also break down Tina Nunno's B.O.A.R.D. framework, providing a practical guide for navigating AI discussions with executive teams. Tune in for tips on AI use cases, talent strategies, and overcoming challenges in the fast-evolving AI landscape.

In this episode, we dive deep into 8Squad’s latest white paper, From Backlog to Front Foot, which addresses the challenges faced by government agencies in managing service backlogs. We break down how modern solutions can streamline operations, enhance mission-critical service delivery, and generate meaningful impact for communities. Whether you're a leader in public service or passionate about transformative tech, this discussion will leave you with actionable strategies to drive change.

'From Backlog to Front Foot' 8Squad Whitepaper

In this episode, we dive into the growing AI Agent rivalry between Microsoft and Salesforce. As Mark Benioff boldly compares Microsoft’s Copilot to a modern Clippy, we explore what makes these new AI tools so impactful—and controversial. From Salesforce's AgentForce to Microsoft's business-focused Copilot, we break down the features, strategies, and potential disruptions. Are AI agents the future of business efficiency, or just a costly trend? Tune in to uncover how this battle could shape the way we work, automate tasks, and rethink ROI in the AI era.

Explore the key trends shaping the Salesforce Job Market in 2024. This episode breaks down the top facts and figures, including the expected surge in demand for AI-driven roles, job creation forecasts, and opportunities for Salesforce professionals. Learn how evolving technologies, market shifts, and new skill requirements are influencing career paths in the Salesforce ecosystem and what it means for current and aspiring professionals.

This episode explores Salesforce's innovative Agentforce technology and how it empowers businesses to create and manage autonomous agents across all departments such as Sales, Service, and Marketing. Discover the no-code Agent Builder, where agents are configured with natural language, and learn how the Atlas Reasoning Engine drives decision-making. We also dive into the integration with Data Cloud, the use of Retrieval Augmented Generation (RAG) for smarter responses, and tools like Prompt Builder for refining agent intelligence. Tune in for a comprehensive look at how Agentforce unlocks the potential of autonomous agents to transform business operations.