In this episode of the Tyler Tech Podcast, we explore how strong data governance is essential to unlocking the full potential of artificial intelligence in the public sector.

Recorded live at the Tyler Connect conference in San Antonio, this insightful conversation features Franklin Williams, president of Tyler’s Data & Insights Division and deputy chief technology officer. Franklin explains how effective data governance — covering data inventory, quality, access, and accountability — lays the groundwork for trustworthy AI and better decision-making.

We dive into the most common data challenges public sector agencies face today, the practical steps to take when building a governance program, and how those efforts can empower both human users and AI systems alike. From data stewardship to responsible access controls, this episode offers valuable guidance for any organization preparing for the future of government technology.

Tune in to learn how cleaning, cataloging, and securing your data today can help unlock transparency, operational insight, and innovation tomorrow.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

• Download: Resilient by Design: How Technology Supports Government

And learn more about the topics discussed in this episode with these resources:

• Download: A Digital Government Guide to Effective Data Strategies
• Download: Digital Access and Accessibility in the Resident Experience
• Blog: The Power of Data: Building Resilient and Responsive Systems
• Blog: Preparing for the Future of AI in Government
• Blog: Improving Public Safety: Data and Cloud Innovations
• Blog: Nevada’s Pursuit of Open Government

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!