In this episode of NovoEd Talks, host Melissa interviews Andrea Gregg, Director of Learning Experience Design and Associate Research Director at Penn State, to explore her 20+ year career in online education. Andrea discusses her role in developing micro-credentials, the challenges learners face, and the importance of leveraging technology like VR and AI in instructional design. She shares insights on how to effectively measure learning outcomes and highlights the evolving trends in the learning and development industry.