Discover how custom reports in the eClinicalWorks Business Optimizer™(eBO®) can enhance patient care by offering a more comprehensive understanding of your patient population. In this podcast, we speak with Ron Franklin, Senior Health Information Analyst at Hampton Roads Community Health Center in Portsmouth, Virginia, about how implementing custom reports has given them better insight into their practice. Learn about the custom productivity report that tracks patient visits, allowing them to close gaps and increase provider productivity. With the help of these reports, Hampton Roads has managed to improve its overall productivity from 60% to 75% and aims to reach 90% in the future. Ron also shares a hack for using eBO without interruptions. Harness the power of custom reports and transform the effectiveness of your practice.