Product Expert Christoph Steinlehner joins Ashok on the Convergence Podcast to explore the transformative power of visualization in product management. Christoph shares his journey from web design and development to product coaching, where he helps teams align through tools like service blueprints and his innovative "mapper method." This episode is packed with insights on using rough sketches to foster better team collaboration and elevate product success. Learn how to avoid common pitfalls in visualization and the value of simplicity when creating visual aids.

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Inside the episode...

• Christoph’s career journey from design to product coaching

• Why service blueprints are a game-changer for product teams

• The "mapper method" and how it helps teams collaborate better

• The importance of rough, unfinished sketches in the feedback process

• Best practices for online collaboration using virtual whiteboards

• Tools and methods for aligning product teams around a shared vision

• How visualizations foster stronger, more productive team discussions

• The role of service blueprints in connecting customer journeys to business processes

Mentioned in this episode:

• Christoph Steinlehner's Substack Mapper Club

• Virtual whiteboards (Miro, Mural)

• Todoist app

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