In this episode of Unlocked, Zach Smith discusses his journey in the travel industry, emphasizing the importance of crafting unique travel experiences that connect individuals with local cultures. He shares insights on building a business that values individual preferences and the challenges faced during growth, particularly during the COVID-19 pandemic. The discussion also touches on the significance of company values, the Pura Vida mindset from Costa Rica, and the importance of not passing stress within organizations to foster a clearer and more cooperative work environment.

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