Unpack with HTECH

Chronic pain is rarely as simple as one injury, one diagnosis, or one solution.

In this episode of Unpack with HTECH, we sit down with Graham Andrews of Idaho Pain Clinic to explore how their team approaches chronic pain by looking at the whole patient, from their symptoms and medical history to movement, sleep, lifestyle, mental health, and personal goals.

Graham breaks down what makes specialized pain management different, how providers work to identify the source of pain, and the range of treatment options that may be considered for each individual patient.

In this episode, we discuss:

• Common causes of chronic pain
• When it may be time to see a pain management specialist
• How Idaho Pain Clinic evaluates and diagnoses pain
• Physical therapy, injections, nerve blocks, and other treatment options
• Regenerative approaches such as PRP
• Spinal cord stimulation and neuromodulation
• Non-invasive technologies and emerging treatment options
• The connection between chronic pain, sleep, mental health, and quality of life
• Why successful pain management isn't always about reaching zero pain
• How Idaho Pain Clinic works with other healthcare providers and specialists
• How referrals, insurance, and scheduling work

With locations in Post Falls, Sandpoint, Lewiston, and Spokane, Idaho Pain Clinic takes an individualized, multifactorial approach to helping patients improve function and quality of life.

Learn more about Idaho Pain Clinic and explore your options for getting started.

Phone: 208-263-9757
Website: idahopainclinic.com

Unpack with HTECH brings local business owners and industry experts into the studio to unpack what makes their businesses unique, answer common customer questions, and share knowledge that helps people make informed decisions.

In this episode of Unpack with HTECH, we sit down with Lisa Gwaltney of North Idaho Blinds, Shades & Shutters, a family-run business helping homeowners find custom window treatments that fit their homes, lifestyles, and needs.

Lisa shares what homeowners should consider when choosing blinds, shades, and shutters, from controlling glare and protecting lake views to improving insulation during North Idaho winters. We also talk about motorized window treatments, professional measuring and installation, product quality, and why the right materials can make such a difference over time.

In this episode:

• Choosing the right blinds, shades, and shutters for your home

• Window treatments for insulation and year-round comfort

• Reducing glare while preserving lake and outdoor views

• Options for high-moisture and high-sunlight spaces

• Motorized shades and home automation

• Why professional measuring and installation matter

• What to consider when comparing quality, warranties, and price

• How North Idaho Blinds helps homeowners from consultation through installation

Whether you're building a new home, updating an existing space, or simply trying to figure out which window treatments make sense for your needs, this conversation is a great place to start.

Unpack with HTECH brings local business owners and industry experts into the studio to share their expertise, answer common customer questions, and unpack what makes their businesses unique.

In this episode of Unpack with HTECH, we sit down with Aaron Haddon of Kinetic Kustoms to talk all things UTVs, side-by-sides, suspension, clutching, maintenance, and custom performance.

With more than a decade in the UTV industry, Aaron shares how his lifelong passion for modifying and improving machines grew into Kinetic Kustoms. He breaks down what riders should look for when their suspension isn’t performing like it used to, why proper maintenance matters, and how riding style, terrain, added weight, and accessories all play a role in creating the right setup.

In this episode, we cover:

• Signs your shocks or suspension may need attention
• What to inspect before riding season
• Custom suspension tuning and shock rebuilds
• Clutch maintenance and performance
• How larger tires and added accessories affect your machine
• Choosing upgrades based on your riding style
• Safety essentials for trail and dune riding
• Why a customized setup can outperform a one-size-fits-all approach

For Aaron, it comes down to building a machine around the person who actually rides it.

“Life’s too short to live stock.”

Learn more about Kinetic Kustoms at kinetic-customs.com or call 208-818-7201.

Unpack with HTECH brings local business owners and industry experts into the studio to share their expertise, answer common customer questions, and unpack what makes their businesses unique.

What makes shopping at a local butcher different from grabbing meat at the grocery store?

In this episode of Unpack with HTECH, we sit down with Jennifer and Nicholas from Tim’s Special Cut Meats to talk about the quality, craftsmanship, and personal service behind this longtime North Idaho butcher shop.

Serving the community since 1992, Tim’s Special Cut Meats has grown from custom game processing and mobile butchering into a full-service retail butcher shop known for all-natural meats, specialty cuts, custom orders, and house-made products.

In this episode, we unpack:

• What customers can expect from a full-service butcher shop
• How custom cuts and portion sizes work
• How their bacon, sausage, jerky, smoked meats, and other products are made by hand
• How freezer packages can be customized for different households
• Specialty meats including Wagyu, elk, buffalo, lamb, veal, and more
• What terms like all-natural and grass-fed mean at Tim’s
• Tips for choosing cuts, planning meals, and cooking meat with confidence
• Custom processing options for wild game and other meats
• Local sauces, seasonings, coffee, cheese, pasta, and other products available in the shop

One of the biggest takeaways? Don’t be afraid to ask your butcher questions. Whether you’re cooking for one person, feeding a crowd, trying a new recipe, or looking for a cut you’ve never cooked before, the team at Tim’s Special Cut Meats is there to help.

Learn more at timspecialcutmeats.com.

Unpack with HTECH brings local business owners and industry experts into the studio to unpack what makes their businesses unique, answer common customer questions, and share the expertise behind what they do.

What should you do when your car breaks down, slides into a ditch, or leaves you stranded on the side of the road?

In this episode of Unpack with HTECH, we sit down with Mike Fahey, owner of On My Way Towing, to talk about what really happens behind the scenes of towing and roadside assistance in North Idaho.

Mike shares how On My Way Towing got started, why working with a local towing company can make a difference, and what drivers can do to stay safer and get help faster when something goes wrong.

We unpack topics including:

• Towing and vehicle recovery in North Idaho
• Jump starts, tire changes, lockouts, and fuel delivery
• What information to have ready when calling a tow company
• Recovering vehicles from snow, mud, ditches, and difficult terrain
• Why knowing your exact location matters
• The difference between calling a local towing company and roadside assistance
• 24/7 towing and roadside safety
• On My Way Towing’s free property signage program for businesses and property owners
• What drivers should keep in their vehicles for emergencies

As a local, family-owned business, On My Way Towing focuses on treating customers with respect and helping people through situations that are often stressful and unexpected.

“The Difference Is We Care.”

Whether you need a tow today or simply want to be better prepared for the unexpected, this conversation offers practical advice every driver can use.

Subscribe for more conversations with businesses and experts throughout North Idaho and the Inland Northwest.

What should you look for when choosing an electrician? When is it time to upgrade an electrical panel? And what should you do when you notice flickering lights, tripping breakers, or other warning signs?

In this episode of Unpack with HTECH, we sit down with Mick Rady of Rady’s Electric to talk about his decades of experience in the electrical industry and what homeowners and businesses should know about keeping their electrical systems safe, reliable, and ready for changing demands.

Mick shares how Rady’s Electric grew through word of mouth and long-term customer relationships, along with insight into:

• Common electrical issues in North Idaho homes
• Signs an electrical system or panel may need an upgrade
• Electrical considerations during remodels and business expansions
• Backup and whole-home generator options
• When to stop DIY troubleshooting and call an electrician
• Why licensed, bonded, and insured contractors matter
• How technology, electronics, and modern electrical demands have changed the industry
• The importance of customer service, follow-up, and standing behind your work

Whether you’re maintaining an older home, planning a remodel, expanding a business, or simply want to better understand your electrical system, this conversation offers practical insight from an experienced North Idaho electrician.

Connect with Rady’s Electric:
Call or text: (208) 659-0212

Subscribe to Hagadone Technologies for more conversations with local business owners and industry experts on Unpack with HTECH.

What makes a vacation rental feel like more than just a place to stay?

In this episode of Unpack with HTECH, we sit down with Michele and Edward Johnson of Unwind in Idaho to talk about their approach to vacation rental management, guest experiences, and caring for properties throughout Coeur d’Alene and North Idaho.

Michele and Edward share how their own experience as vacation rental homeowners led them into property management, why safety and maintenance are such an important part of their process, and how they work to create a true partnership with property owners.

We also dive into the guest side of the experience, from local recommendations and concierge services to helping visitors slow down, connect, and experience what makes North Idaho special.

In this conversation, we cover:

• How Unwind in Idaho got started
• What homeowners should look for in a vacation rental management company
• The realities of owning and managing a short-term rental
• How Unwind helps protect and maintain properties
• What goes into preparing and marketing a vacation rental
• The benefits of working with a local property management team
• How thoughtful guest experiences can make a trip more memorable
• What makes Coeur d’Alene and North Idaho such a special place to visit
• What sets Unwind in Idaho apart

Whether you own a vacation property, are considering entering the short-term rental market, or are planning your next stay in North Idaho, this episode offers an inside look at what thoughtful vacation rental management can look like.

Learn more about Unwind in Idaho and explore their available properties online.

Unpack with HTECH is a podcast from Hagadone Technologies featuring conversations with business owners and industry experts about their businesses, their industries, and the knowledge customers want to know.

What happens when women are given the space, support, and community to step into the life they were meant to live?In this episode of Unpack with HTECH, we sit down with Andrea and Ondrea of Dreamers Rising, a community created to help women grow personally, professionally, and purposefully.They share the inspiration behind Dreamers Rising and explain how their retreats, coaching, workshops, events, and podcast work together to create meaningful transformation. We also explore what women can expect from a Dreamers Rising experience, including intentional environments, genuine connection, ongoing support, and opportunities to build lifelong relationships.Andrea and Ondrea also discuss why personal growth does not have to happen alone and remind women that their dreams are possible, more is available to them, and there is no limit to what can happen when they are ready to take the next step.In this conversation:• The story and purpose behind Dreamers Rising• What to expect from a women’s retreat• How community supports personal and professional growth• The role of coaching, workshops, and podcasting• Building meaningful and lasting relationships• Finding courage during seasons of transition• How to begin your personal growth journeyLearn more about Dreamers Rising and explore their upcoming retreats, coaching opportunities, podcast, and community:Website: Dreamers Rising Togetherdreamersrisingtogether.comFollow Dreamers Rising:Instagram: @dreamers.risingFacebook: Dreamers-RisingSubscribe to the Hagadone Technologies YouTube channel for more conversations with business owners, community leaders, and industry experts.About Unpack with HTECHUnpack with HTECH is a video series from Hagadone Technologies where we sit down with business owners and industry experts to unpack what makes their organizations unique, answer the questions customers ask most often, and share knowledge that helps people make informed decisions.

Welcome to Unpack with HTECH, a podcast from Hagadone Technologies where we sit down with business owners, industry experts, and community leaders to unpack what they know best: their business.Hosted by Jake Nicklay, each episode explores the questions customers are already asking, the services local organizations provide, and the experience and expertise behind their work.These are thoughtful, educational conversations designed to help you:• Learn more about businesses serving your community• Discover new products, services, and organizations• Hear directly from the people behind the work• Gain insight from experienced business and community leadersFrom hospitality and healthcare to construction, nonprofits, retail, technology, professional services, and more, Unpack with HTECH gives businesses a platform to share their knowledge and become trusted voices in their industries.Subscribe and join us as we unpack the stories, expertise, and passion that move businesses forward.Learn more about Hagadone Technologies at hagadonetech.com.