In this episode of *Unscripted*, host Andrew Bowen sits down with Jason Kae, longtime multifamily leader and author of *Journey to a Rainforest Team Culture*. Jason shares his passion for developing strong team cultures and the story behind his book, which offers a comprehensive framework for evaluating, building, and repairing multifamily team dynamics. He talks about the concept of a Rainforest Team Culture, where employee satisfaction and engagement are intertwined, much like temperature and rainfall in nature. 

Jason’s book uses a compelling fable to illustrate these concepts, focusing on a newly promoted community manager tasked with turning around a toxic team. They discuss the practical applications of this framework, how leaders can identify team strengths and weaknesses, and what it takes to transform a struggling team into a high-performing one. If you want to learn how to cultivate a people-first environment and elevate your team culture, this episode is a must-listen!

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About LeaseLock:

LeaseLock is the leading insurtech platform for multifamily housing, eliminating the need for security deposits and providing superior protection for both renters and property owners. With LeaseLock, renters experience a simpler move-in process, while operators achieve better protection, increased occupancy, and reduced administrative overhead. By transforming the rental housing model, LeaseLock is making renting better for everyone.

Learn more at LeaseLock.com.

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Show Notes:

Jason Kae  ; Website | LinkedIn

Amazon Book Link: Journey to a Rainforest Team Culture

Created and Presented by LeaseLock, Inc.

Host: Andrew Bowen, LeaseLock

Executive Producer: Jonas Dominique, LeaseLock

Graphics and Artwork by Tricia Principe

Producer / Editor: ⁠Jaime Livas

In this episode of Unscripted, Andrew Bowen sits down with Jennifer Staciokas, President of Western Wealth Communities, to dive into what it truly means to be a people-first organization in multifamily housing. Jennifer shares her journey of launching a property management company in less than 60 days during the pandemic and how Western Wealth has continued to prioritize its residents and team members through challenging times. From unique resident engagement initiatives like “Rent-Free Christmas” and “We’ve Got Your Back” backpack events, to building a culture of giving and recognition for staff, Jennifer breaks down what it takes to cultivate a thriving people-first culture. Tune in as they discuss the impact of these programs on resident satisfaction, employee retention, and the overall success of multifamily operations.

As Jennifer says, "Our employees are our number one priority. If they can't get it right, we won't get it right with residents, investors, or partners." She also talks about how Western Wealth focuses on aligning business decisions with people’s well-being and how this philosophy has become their North Star.

Tune in to hear about Jennifer’s 25-year multifamily career, her leadership in launching Western Wealth Communities, and her insights into the intersection of people, technology, and real estate.

About ⁠ LeaseLock⁠:

This episode of Unscripted is presented by LeaseLock, the industry leader in eliminating security deposits and transforming the way rental housing is insured. With LeaseLock, properties can maximize occupancy, accelerate leasing, and protect against loss—all while improving resident satisfaction. By streamlining operations and offering seamless integration with property management systems, LeaseLock delivers risk-free leasing solutions that benefit both renters and operators alike.

Show Notes:

Find Jennifer Staciokas on LinkedIn at:

https://www.linkedin.com/in/jenniferstaciokas/

For more information about Western Wealth Capital, visit: https://www.westernwealthcapital.com/

Created and Presented by LeaseLock, Inc.

Host: Andrew Bowen, LeaseLock

Executive Producer: Jonas Dominique, LeaseLock

Graphics and Artwork by Tricia Principe

Producer / Editor: ⁠Jaime Livas

In Episode 2 of Unscripted, Andrew Bowen sits down with Jeremy Thomason, Managing Partner of Convolo Capital, to explore the often overlooked "S" in ESG (Environmental, Social, Governance) and its powerful impact on the multifamily housing industry. Jeremy shares his personal journey from a finance career to becoming a multifamily real estate investor with a focus on social impact initiatives, like affordable housing and community programs. The conversation dives into practical strategies for combining social good with business success, covering everything from rent reporting and security deposit alternatives to partnerships with nonprofits and advocacy for affordability in housing. Whether you're an investor, operator, or interested in the intersection of business and social impact, this episode offers a fresh perspective on how to create both financial returns and community benefits in real estate.

Presented by LeaseLock:

This episode of Unscripted is presented by LeaseLock, the industry leader in eliminating security deposits and transforming the way rental housing is insured. With LeaseLock, properties can maximize occupancy, accelerate leasing, and protect against loss—all while improving resident satisfaction. By streamlining operations and offering seamless integration with property management systems, LeaseLock delivers risk-free leasing solutions that benefit both renters and operators alike.

Show Notes:

Kids U - https://kids-u.org/

Apartment Life - https://apartmentlife.org/home

EntryWay - https://entrywaytalent.org/

Convolo Capital: -https://www.convolocapital.com/

Created and Presented by LeaseLock, Inc.

Host: Andrew Bowen, LeaseLock

Executive Producer: Jonas Dominique, LeaseLock

Graphics and Artwork by Tricia Principe

Producer / Editor: ⁠Jaime Livas

In the premiere episode of Unscripted, Andrew Bowen, your host, and special guest Janine Jovanovic, CEO of LeaseLock, introduce the heart of the podcast.

This episode sets the tone for a multifamily industry podcast aimed at exploring real stories from within the industry. We dive into what makes multifamily housing meaningful—why people are drawn to the business and what keeps them committed. Andrew and Janine share their own multifamily journeys, rooted in a desire to make a difference, and discuss how social good (the "S" in ESG) will be a driving force throughout the series.

Tune in as we kick off the conversation about creating communities, making an impact, and elevating the renters' experience.

Presented by⁠ LeaseLock⁠:

This episode of Unscripted is presented by LeaseLock, the industry leader in eliminating security deposits and transforming the way rental housing is insured. With LeaseLock, properties can maximize occupancy, accelerate leasing, and protect against loss—all while improving resident satisfaction. By streamlining operations and offering seamless integration with property management systems, LeaseLock delivers risk-free leasing solutions that benefit both renters and operators alike.

Created and Presented by LeaseLock, Inc.

Host: Andrew Bowen, LeaseLock

Executive Producer: Jonas Dominique, LeaseLock

Graphics and Artwork by Tricia Principe

Producer / Editor: ⁠Jaime Livas