UNSCRIPTED

Hilbrand Rustema, Founder and Managing Director of Noventum and Marne Martin, President of the Service Management Business Unit at IFS join Sarah to discuss recent research conducted on service growth trajectories and what today’s biggest hurdles to overcome are in achieving service potential.

Sarah reports in from her travels with the three key topics discussed at the first Future of Field Service Live Tour stop in Paris.

Sarah welcomes Vele Galovski, Vice President, Support and Field Services at TSIA for a conversation around the findings of his latest State of Field Service benchmark research.

Sarah welcomes General Brent Baker, a retired two-star general with US Air Force who recently published a book on leadership with a collection of personal experiences over his 37-year USAF career who also currently leads PTC’s Federal, Aerospace and Defense business unit.

Sarah welcomes Amy Herman, a New York Times Best-Selling attorney, former Frick Collection Head of Education and art historian. The FBI, NYPD, Navy Seals, and Fortune 500 companies, among others, have hired her to help them solve problems. She has a TED talk titled “A Lesson in Looking,” and published a new book in December of 2021 titled, “Fixed: How to Perfect the Fine Art of Problem Solving,” and she shares an interesting perspective on a fresh way to approach problem solving.

Sarah welcomes Neil Thompson, creator of Teach the Geek and host of the Teach the Geek podcast, to discuss his personal journey as a product development engineer that found he needed to improve his communication skills when he was put into a position where presenting and public speaking was necessary. As a result, he’s created the Teach the Geek program to help others in similar position and weighs in on how companies can best upskill and reskill an engineering-centric workforce to have more soft skills.

Octavia Goredema, founder of Twenty Ten Agency, has coached leaders at renowned companies including Google, American Airlines, Tinder, General Motors, Nike, and Dow Jones, and is also the author of the new book PREP, PUSH, PIVOT: Essential Career Strategies for Underrepresented Women. She joins Sarah to discuss the theme of this year’s International Women’s Day – Break the Bias.

Sarah welcomes Jake Hall, Founder & Content Creator, The Manufacturing Millennial to discuss the key trend shaping the future of manufacturing, including automation, robotics, what new skills and roles are needed, and how companies will need to work to attract younger talent.

In part two of this two-part deep dive on leadership with James Mylett, SVP, U.S. Digital Buildings at Schneider Electric, Sarah and James talk about additional leadership characteristics that prove impactful today and James shares his words of wisdoms for tenured leaders looking for fresh inspiration as well as new leaders just starting out.

Sarah sits down with the guest start of our 150th episode, Shannon Tymosko, for a discussion around why and how Shannon decided to pivot at age 29 into a career in the skilled trades as an electrician. Shannon shares her story, discusses what makes the trades appealing but what prohibits greater diversity, and points to what must change to increase interest in trade careers.