Unsolicited Feedback

Unsolicited Feedback

By Brian Balfour & Fareed MosavatBusinessEntrepreneurshipNewsTechnologyBusiness News
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Unsolicited Feedback episodes

  • The Great AI Corporate Divide and the Race for AI Context

    In this episode, Brian Balfour and Fareed Mosavat dive into the widening gulf between companies embracing AI and those drowning in corporate red tape. While some organizations are rewriting job descriptions and preparing to ax 40-50% of employees who can't adapt, others are taking MONTHS just to process a basic AI tool agreement. Plus: Glean's existential threat as OpenAI and Anthropic invade the enterprise space, why speed trumps perfection in AI coding tools, and OpenAI's curious social media play. The tech landscape is splitting between the innovators and the bureaucracy-bound—and the clock is ticking faster than ever.

    45 min
  • Unsolicited Feedback S3, E2: Product Management In The Age of AI, featuring Shaun Clowes

    In this episode, Brian and Fareed discuss the challenges facing product managers in the AI era with Shaun Clowes, CPO at Confluent.

    Many product professionals are questioning their future as traditional PM workflows—documentation, basic prioritization, and coordination—become increasingly automated. Yet this technological shift isn't eliminating the product management function; rather, it's elevating what has always differentiated exceptional PMs from average ones. While low-value processes are being automated away, the core elements that create product success—strategic vision, judgment, taste, and leadership—are becoming dramatically more valuable.

    52 min
  • Product Market Fit Collapse: The AI Tipping Point w/ Casey Winters (Season 3 Premier)

    The Unsolicited Feedback podcast is back for a season 3. We kicked off episode 1 with Casey Winters going deeper on Product Market Fit Collapse. In this episode we discuss:

    • Unlike previous tech shifts (mobile, internet), AI is causing exponential rather than linear increases in customer expectations
    • The speed of both capability advancement and consumer adoption is unprecedented
    • Competition is coming from all directions simultaneously. Incumbents are heavily invested and moving quickly. New startups are emerging. Foundation model companies are expanding rapidly
    • Infrastructure and tooling are evolving weekly, making it hard to pick the right stack

    • And as a result of these things:

      • Traditional "disruption playbooks" may not work - this isn't classic low-end disruption
      • Companies need to consider more radical self-disruption rather than gradual evolution
      • The error rate on predicting winners is extremely high, even among experts
      • M&A strategies are shifting where companies are acquiring AI-native leadership (e.g., Grammarly/Coda, Snowflake/Neva). Focus on acquiring both capabilities and adjacent use cases. More product-capability acquisitions vs. pure talent acquisitions
      • In the end, even successful companies with strong product-market fit are vulnerable of getting side swiped.Check out more from Unsolicited Feedback!

        https://www.unsolicitedfeedback.co/


        Reforge Insight Analytics

        https://reforge.com/insight-analytics


        Product Strategy Courses

        https://www.reforge.com/courses/product-strategy/details

        https://www.reforge.com/courses/ai-strategy/details

        52 min
      • ref:AI x Unsolicited Feedback Presents Strategies To Beat The AI S-Curve w/ Andrew Chen
        AI Innovations & Growth Strategies with Andrew Chen | Unsolicited Feedback Live

        This is a special live episode of Unsolicited Feedback, as part of Reforge's ref:AI conference. Join Fareed Mosavat as he welcomes Andrew Chen from Andreessen Horowitz for an engaging discussion on AI's impact on product growth and innovation. This episode covers the significance of the S curve in technology adoption, the challenges and opportunities arising from rapid AI advancements, and what it means for startups and established companies alike. Andrew shares insights on how to differentiate in a competitive landscape, the evolving role of AI in various industries, and strategic approaches for maintaining relevance. Whether you're a product manager, designer, or tech enthusiast, this episode offers a wealth of knowledge to help you navigate the AI revolution.

        Check out a full summary of the takeaways and lessons from this conversation at https://www.reforge.com/blog/strategies-to-beat-the-ai-s-curve


        Check out more from Unsolicited Feedback! https://www.unsolicitedfeedback.co/ 


        00:00 Welcome 

        04:13 Understanding the S Curve

        08:35 The Novelty Phase of AI Products

        12:26 Challenges and Strategies in AI Product Development

        23:19 The Future of AI and Product Innovation

        27:44 Platform Shifts and AI Paradigms


        Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

        54 min
      • Real-Time Feedback: Apple's WWDC 2024 w/ Aaron White & Fareed Mosavat
        Real-Time Feedback: Apple's WWDC 2024 w/ Aaron White & Fareed Mosavat

        In this Real-Time Feedback Episode, Fareed Mosavat and AI thought-leader Aaron White unpack Apple's strategic moves announced during WWDC, focusing on their approach to AI, their hardware ecosystem, and their long-term vision. We analyze Apple's iterative process, their integration of machine learning and AI, the implications of Apple intelligence, and the unmet potential of the Apple Vision Pro. We also revisited how Apple stacks up against its competitors, contrasting its strategies with those of Google and Microsoft. There's a lot to unpack. We hope you enjoy!


        Show Notes: 

        Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!

        Next week, we're excited for ref:AI, a full-day virtual conference delving into all things AI, featuring a special episode of Unsolicited Feedback with the legendary Andrew Chen. Secure your spot now as spaces are limited. Register here today.


        Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/


        00:00 Introduction 

        00:40 Apple's Strategy and Market Position

        05:23 Apple Watch and Health Ecosystem

        12:58 Siri and Voice Interface Challenges

        23:17 Apple's Vision for AI and Machine Learning

        31:38 Apple's Strategic Integration of GPT and Siri

        35:16 The Apple Ecosystem and User Experience

        39:25 The Future of Apple Intelligence and Hardware

        47:19 Apple's Approach to AI and Competitor Comparison

        58:32 Advice for AI Startups in the Apple Ecosystem


        Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

        1 hr 6 min
      • The Future of AI in Marketing, Growth & Content: Season 2 Finale (Part 2) w/ Brian Balfour, Ravi Mehta, Joff Redfern, and Fareed Mosavat

        The Future of AI in Marketing, Growth & Content: Season 2 Finale (Part 2) w/ Brian Balfour, Ravi Mehta, Joff Redfern, and Fareed Mosavat

        In part two of the Unsolicited Feedback Season 2 Finale, Brian Balfour, Joff Redfern, Ravi Mehta, and Fareed Mosavat return to discuss the challenges associated with marketing in the face of declining search trends. They also explore the growing significance of content licensing deals and contemplate the future as AI models become commoditized and our interactions with them (and expectations of them) evolve.


        Show Notes: 

        Fareed mentioned that Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!

        He also mentioned our free AI festival, ref:AI, a full-day virtual conference delving into all things AI, featuring a special episode of Unsolicited Feedback with the legendary Andrew Chen. Secure your spot now as spaces are limited. Register here today.

        And, last but not least, Rupa Chaturvedi & Polly Allen (renowned industry experts with expertise in Generative AI from Amazon’s Alexa, Google and Uber) are teaching Generative AI Products: How to get from Idea to MVP for the 3rd time starting on June 14. It's a 3-week course designed to get you started on your journey of leading AI initiatives and projects that involve Generative AI.


        Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/


        00:00 Season Finale Introduction (Part 2)

        02:20 Decline of the S-Curve

        07:10 SEO Unknowns

        11:15 Modality Changes

        13:05 Trouble Monetizing Traffic

        14:15 Confusion Around Copyright Law

        16:05 Licensing Content & Revenue Issues

        17:30 LLMs In The Gray Area

        19:08 Content As Supply for Generative Models

        22:17 Hot Takes

        22:40 AI Value Is Not In Foundational Models

        24:42 AI Chatbots Are A Phase

        27:56 What We Thought AI Would Be


        Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

        32 min
      • Key Takeaways from H1 2024 (Part 1) w/ Brian Balfour, Ravi Mehta, Joff Redfern, and Fareed Mosavat
        Key Takeaways from H1 2024: Reflecting on Hardware, Unstructured Data, and the Future of Product Management

        In the season 2 finale of 'Unsolicited Feedback,' co-hosts Brian Balfour, Ravi Mehta, and Joff Redfern join Fareed Mosavat to reflect on the most compelling topics of the season. They start with discussions on how trends diverge between hardware and software markets, and the distinctions between luxury and premium products. The episode takes a deep dive into AI's role in revolutionizing unstructured data and its far-reaching effects on product management. Touching on methodology changes, the hosts contemplate how AI might transform the software development life cycle and what it means for the future roles of product managers, designers, and engineers, giving some Unsolicited Feedback to our friend Lenny Rachitsky along the way.

        Show Notes:

        Fareed mentioned that Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!

        He also mentioned our free AI festival, ref:AI, a full-day virtual conference delving into all things AI, featuring a special episode of Unsolicited Feedback with the legendary Andrew Chen. Secure your spot now as spaces are limited. Register here today.

        And, last but not least, Rupa Chaturvedi & Polly Allen (renowned industry experts with expertise in Generative AI from Amazon’s Alexa, Google and Uber) are teaching Generative AI Products: How to get from Idea to MVP for the 3rd time starting on June 14. It's a 3-week course designed to get you started on your journey of leading AI initiatives and projects that involve Generative AI.


        Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/


        00:00 Season Finale Introduction

        03:50 Luxury in Software and Physical Goods

        18:16 AI's Impact on Product Management

        30:29 AI vs Human Intuition in Strategy

        38:11 The Role of AI in Communication and Empathy

        41:19 Revolutionizing the Software Development Life Cycle

        52:25 The Rise of Full-Stack Product Leaders


        Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/


        1 hr 5 min
      • Microsoft’s Game-Changing Releases: Is Windows Poised to Dominate the AI Era? w/ Kurt Schrader
        Microsoft’s Game-Changing Releases: Is Windows Poised to Dominate the AI Era? w/ Kurt Schrader

        In this episode of 'Unsolicited Feedback,' host Fareed Mosavat and guest Kurt Schrader, CEO and founder of Shortcut, dive into Microsoft's latest AI announcements, including the Copilot+ PC initiative and Windows Recall. We explore the potential impact of these innovations on the consumer market and reflect on how Apple should respond at the upcoming WWDC. We also debate the strategic strengths and weaknesses of both tech giants in the evolving AI landscape. 

        Before we dive in, Fareed mentioned in the podcast that Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!

        Install it for free today and elevate your work with Reforge experts by your side.

        Join us for refAI, a full-day virtual conference delving into all things AI, featuring a special episode of Unsolicited Feedback with the legendary Andrew Chen. Secure your spot now as spaces are limited. Register here today.

        Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

        00:00 Introduction

        01:11 Microsoft's Big AI Announcements

        04:46 Microsoft's AI-Powered Future

        07:00 Copilot Plus PCs: A Full Stack Experience

        17:59 Windows Recall: A Game Changer?

        21:06 The Future of AI and Privacy

        25:41 Speculations on Apple's Upcoming Surprises

        27:34 Microsoft's Strategic Moves and Apple's Response

        29:41 Apple's Potential AI and Voice Integration

        31:30 The Developer Ecosystem: Microsoft vs. Apple

        35:45 Hopes and Predictions for WWDC 

        46 min
      • Sonos' Redesign Debacle: How to Avoid Common Pitfalls in Product Upgrades w/ Kurt Schrader
        Sonos' Redesign Debacle: How to Avoid Common Pitfalls in Product Upgrades w/ Kurt Schrader

        Join host Fareed Mosavat on 'Unsolicited Feedback' as he delves into the latest Sonos app controversy with guest Kurt Schrader, CEO and founder of Shortcut, a platform that helps product and engineering teams unify to build collaboratively. This episode covers the major issues faced by Sonos power users, strategies for effective feature deprecation, the risks of big product redesigns, and how to manage user feedback and trust. Additionally, the episode touches on strategic pre-mortems, real-world scenarios from Slack and Shortcut, and insights into balancing innovation with user experience.

        Before we dive in, Fareed mentioned in the podcast that Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!

        Install it for free today and elevate your work with Reforge experts by your side.

        Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

        00:00 Introduction

        01:44 Diving Into the Sonos App Update Controversy

        05:16 The Challenges of Redesigning with Power Users in Mind

        15:49 Learning from Slack's IRC Gateway Deprecation

        18:26 Strategies for Managing Feature Deprecation and User Transition

        24:31 Navigating the Challenges of Product Redesigns

        26:18 Evaluating Redesign Feedback: Timing and Approach

        28:50 The Pre-Mortem Strategy: Anticipating User Feedback

        34:00 The Lock-In Factor: Navigating Customer Loyalty and Alternatives

        37:33 Innovating in a Market Dominated by Incumbents

        47 min
      • Evaluating AI Models, Unlocking Unstructured Data, and Achieving Reliability w/ Ben Kus
        Evaluating AI Models, Unlocking Unstructured Data, and Achieving Reliability w/ Ben Kus

        Today on "Unsolicited Feedback," Fareed Mosavat dives deep into the evolving landscape of artificial intelligence with tech expert and Box CTO, Ben Kus. As AI continues to reshape industries, understanding its core mechanisms and potential applications has never been more critical. Ben sheds light on how AI can enhance productivity and decision-making within organizations while also sharing technical strategies he’s implemented to ensure reliability for Box’s enterprise customers.


        Check out a full summary of the takeaways and lessons at ➡️ https://www.unsolicitedfeedback.co/


        00:00 Introduction

        02:19 Rapid Fire Advice for AI Product and Technology Teams

        05:25 Understanding and Navigating the World of AI Models

        08:21 The Challenges of AI Change Management and Model Selection

        14:29 Evaluating AI Quality and Performance in the Enterprise

        25:23 Unstructured Data: The Next Frontier for AI

        29:15 The Future of AI in Structuring Unstructured Data

        43:55 Exploring the Potential of AI Agents and User Experience


        Thank you for listening to Unsolicited Feedback!


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        53 min

      About Unsolicited Feedback

      From the publisher's feed

      Tired of interview podcasts? Us too. That's why we created Unsolicited Feedback - the podcast that should have come out 5 years ago, but we're making it anyway. In this podcast, Brian Balfour (Reforge, HubSpot), Fareed Mosavat (Reforge, Slack) and friends provide unfiltered feedback on the products they actually use, along with key product lessons.