Sam Nebel is the Co-founder and Chief Commercial Officer of Goodwipes, an eco-friendly personal care brand known for its flushable and biodegradable wipes. He launched the brand with his college friend to create a stigma-free alternative to traditional bathroom products. Sam is also a board member of the Responsible Flushing Alliance and was a Regional Manager and a founding team member at Party Degree, where he catalyzed the growth of one of its branches to over seven figures in annual event and nightclub sales. 

In this episode…

Some consumer products entrepreneurs stall when trying to scale from $10 to $100 million in revenue. They often underestimate operations, overestimate the impact of marketing, and delay building scalable systems until it’s too late. What does it take to build a durable, category-leading brand that lasts?

Operations-focused entrepreneur Sam Nebel scaled his brand by committing to operational excellence, product superiority, and category leadership. He emphasizes the importance of establishing supplier relationships early, hiring specialized talent to elevate execution, and prioritizing product quality and the consumer experience. Data-driven decision-making is crucial for outperforming the competition and positioning your brand as a category leader. Sam also recommends planning your infrastructure ahead of growth by reverse-engineering from long-term goals and identifying the capacities, vendor relationships, and supply chain redundancies needed to scale. 

In the latest episode of the Up Arrow Podcast, William Harris sits down with Sam Nebel, Co-founder and Chief Commercial Officer at Goodwipes, to discuss building and scaling a high-performing CPG brand. Sam talks about shifting your role as a founder to scale, how operations impact product performance, and the value of consumer-driven product design.

William Harris is the Founder and CEO of Elumynt, an e-commerce growth agency focused on profit through hyper-scaling. Elumynt has been featured in Inc. Magazine as an Inc. 5000 Winner and Best Workplace Winner. William has helped acquire 13 companies, including one that sold to GoDaddy. He’s also published over 200 articles on the topic of e-commerce in Entrepreneur, Fast Company, Shopify, and more.

In this episode…

Scaling an e-commerce brand from $10 to $100 million requires forward-thinking strategies and adaptability. Many companies rely too heavily on what worked during earlier growth stages, underinvest in systems, and fail to evolve leadership. In a rapidly shifting market flooded with noise, how can brands future-proof their strategy and leverage AI without losing their human touch?

As an AI chatbot developed by xAI, Grok outlines a detailed 12-month growth playbook rooted in strategic diversification, operational upgrades, and smarter hiring. Grok emphasizes the importance of accurate attribution when expanding marketing channels, leveraging AI for hyper-personalized customer journeys, and setting strict performance benchmarks to know when to pivot or cut tactics. However, AI is not a silver bullet; if a brand lacks a compelling product or clear value proposition, no algorithm can compensate. AI should act as a strategic enhancer rather than a crutch.

In today’s exclusive episode of the Up Arrow Podcast, William Harris interviews Grok, created by xAI, about using AI to scale e-commerce brands. Grok shares what an AI-first brand will look like in 2030, whether AI can become truly conscious, and the ethical concerns about its rapid development.

Caitlin Choate is the Global Head of Marketing at Boatsetter, a peer-to-peer boat rental platform. With nearly 15 years of experience building disruptive brands, she has led marketing efforts at companies like TOMS, Google’s Nest, Airbnb, and Yumi. Caitlin’s work has been recognized by Cannes Lions and the Webby Awards for innovation and storytelling. 

In this episode…

Marketing isn’t just transactional; it requires building emotional resonance with customers through memorable experiences with a brand. It’s easy to sell a product, but how do you sell a lifestyle, a sense of identity, or even a community? How can companies balance bold creativity with performance and data-driven ROI?

Brand builder and creative marketer Caitlin Choate believes that connecting with customers emotionally begins by designing marketing that mirrors real-life human experiences. She recommends leveraging user-generated visuals, generating stories that emphasize emotional connection over product specs, and integrating creative, data, and performance teams. Caitlin also highlights the value of running measurable, high-reward experiments to foster brand growth and category domination.

In this episode of the Up Arrow Podcast, William Harris converses with Caitlin Choate, Global Head of Marketing at Boatsetter, about turning product transactions into lifestyle-driven brand movements. Caitlin discusses brand versus performance alignment, using PR and influencers as a storytelling medium, and why cultivating serendipity can catalyze unexpected career opportunities.

Jesse Allouf is the Chief Marketing Officer at Tire Agent, an online tire and wheel retailer. He previously served as the Senior Vice President of Marketing, leading the brand through a growth curve by focusing on first-click signals and fintech data. With over 15 years of experience in marketing and e-commerce, Jesse has held leadership roles at companies like Knot Standard, YOOX NET-A-PORTER GROUP, and Alpargatas S.A.

In this episode…

Which customer signals drive growth? Many e-commerce companies focus on lagging growth indicators, like conversions or revenue, when they should optimize for intentions rather than outcomes. How can businesses shift their focus to leading indicators that reveal customer intent and drive sustainable growth?

Data-driven growth expert Jesse Allouf encourages brands to shift their focus to first-click signals and on-site behaviors to unlock results. He recommends building a solid data foundation, identifying less obvious behavioral patterns — like wishlist activity or account creation — and working cross-functionally with data science and development teams. By gradually testing changes and aligning leadership around data-backed insights, e-commerce companies can optimize marketing spend and increase customer lifetime value.

Join William Harris in this episode of the Up Arrow Podcast as he welcomes Jesse Allouf, Chief Marketing Officer at Tire Agent, to discuss optimizing e-commerce growth through data insights. Jesse explains the importance of consistent messaging, how to align marketing efforts with finance and leadership, and the fundamentals of e-commerce growth.

Jeff Oxford is the Founder and SEO Director of 180 Marketing, an e-commerce SEO provider. With over seven years of experience in e-commerce SEO, he has led over 200 SEO campaigns for brands like MasterCard and Belkin. Jeff frequently speaks at industry conferences and created LinkHunter, a tool designed to streamline link outreach efforts.

In this episode…

 As SEO becomes more complex, competitive, and intertwined with AI-driven search, e-commerce brands struggle to adapt. With constant algorithm updates, disappearing clicks, and the rise of AI search integrations, how can brands break through the noise and rank effectively without wasting time or falling behind? 

According to SEO strategist Jeff Oxford, ranking for SEO in an AI-driven landscape requires more than surface-level adjustments. Instead, Jeff recommends leveraging AI tools to improve rankings by providing them with detailed brand and audience information, focusing on topical authority by answering all relevant customer questions, and prioritizing backlinks and brand mentions to increase domain authority. Additionally, brands should be selective in their efforts by targeting specific funnel stages, optimizing category pages over blog posts for conversion, and aligning pricing with rankings. 

In the latest episode of the Up Arrow Podcast, William Harris chats with Jeff Oxford, Founder and SEO Director of 180 Marketing, about optimizing for SEO in a zero-click, AI-driven landscape. Jeff talks about ranking first for competitive keywords, his two-part framework for building topical authority, and how to improve AI search and visibility.

Christian Limon is the former Chief Growth Officer at Wish, which was the top spending advertiser on Google and Facebook. He was also the Chief Growth Officer at Tubi and Gemini. Throughout his career, Christian has achieved five exits and $28 billion in IPO and M&A proceeds. He has launched 20 apps and led 33 more apps on growth and monetization.

Eric Seufert is the General Partner at Heracles Capital, a pre-seed venture capital fund focused on the mobile technology ecosystem. After beginning his career at Skype, he held a marketing leadership role at Rovio, where he launched Angry Birds 2. Eric also founded Agamemnon, a mobile marketing analytics startup acquired in 2017. He is the author of Freemium Economics and manages Mobile Dev Memo, a blog on mobile advertising and monetization.

In this episode…

Today’s marketers face a challenging paradox: the more data they have, the harder it is to identify what’s valuable. Between conflicting attribution reports, algorithm-driven campaign shifts, and pressure to scale fast, many teams optimize for metrics that don’t move the needle. How can growth leaders cut through the noise to build scalable and realistic strategies?

Seasoned mobile growth strategist Christian Limon emphasizes the need for broad, strategic creative testing that breaks out of traditional methods like UGC. He recommends marketers tap into unconventional sources and avoid over-controlling creative input. Leading economic and digital marketing strategist Eric Seufert urges brands to prioritize commercial outcomes like profit and ROAS rather than exclusive platform metrics. Marketers can also use AI to enhance workflows and generate ideas for optimizing LTV. 

Join William Harris in today’s episode of the Up Arrow Podcast as he chats with Christian Limon, growth strategist, and Eric Seufert, General Partner at Heracles Capital, about optimizing growth marketing. Together, they discuss how to identify meaningful marketing metrics, how to build systematic, creative-first campaigns, and the dangers of over-diversifying channels.

Jenica Oliver is the Founder and Fractional CMO at Blueprint Marketing Group, a certified women- and minority-owned marketing consultancy helping CPG brands scale through omnichannel expansion. With over 20 years of marketing experience, she has held leadership roles at companies like Yum! Brands, Mission Foods, and Borden Dairy Company. As an advocate for small- and minority-owned businesses, Jenica serves on several boards, including the Women’s Business Council and the Minority Supplier Development Council’s Minority Business Enterprise Input Committee (MBEIC). 

In this episode…

Building a high-performing marketing team can be the silent killer — or the secret weapon — for growing e-commerce and CPG brands. Many companies hit a plateau — not because of weak products or poor performance — but because their scrappy, early-stage team can’t support long-term scalability. How do you know when it’s time to restructure, and how can you do it without breaking your budget?

As a seasoned marketing executive, Jenica Oliver has developed a framework for scaling teams strategically. She stresses the importance of building for where you want to go — not where you are today — and recommends leveraging fractional roles, agency partnerships, and diverse skill sets to bridge capability gaps. When balancing innovation with daily operations, brands should identify the team members best suited for creative, forward-thinking projects versus those who excel in managing existing processes. By aligning roles with core strengths and emerging capabilities, companies can unlock surprising talent and avoid frequent restructures.

Join William Harris in the latest episode of the Up Arrow Podcast as he interviews Jenica Oliver, the Founder and Fractional CMO at Blueprint Marketing Group, about restructuring teams to unlock growth in the DTC and CPG space. Jenica explains how to gather authentic, actionable consumer insights, the impact of misaligned team structures on company performance, and the challenges brands face when shifting from DTC to retail.

Brieane Olson is the CEO of PacSun, where she has worked for 17 years. With over two decades of experience in the retail industry, she spearheaded PacSun’s collaborations with cultural figures like Kanye West and Kendall and Kylie Jenner. Brieane is also a board member at Women in Retail Leadership, Shoptalk, and Design Thinking for UC schools.

In this episode…

Fashion brands face the ongoing challenge of remaining relevant in youth culture. With shifting values, rapid trend cycles, and a demand for authenticity, many businesses struggle to connect with Gen Z and Gen Alpha in meaningful ways. How can brands stay ahead while building long-term loyalty with a constantly evolving consumer?

Fashion, youth culture, and retail leadership expert Brieane Olson has transformed a leading youth fashion brand into a cultural movement by embracing innovation, co-creation, and purpose-driven leadership. She emphasizes balancing bold innovation risks with data-informed decisions, like investing in new technology early on while building long-term partnerships with influencers to drive trust and engagement. By leveraging social listening through platforms like TikTok and Discord, building a community through co-creation, and ensuring each initiative aligns with a clear, resonant mission, brands can build loyalty with younger generations.

Tune in to this episode of the Up Arrow Podcast as William Harris welcomes Brieane Olson, the CEO of PacSun, to discuss staying culturally relevant in the fast-paced realm of youth fashion. Brieane talks about navigating brand evolutions, the role of technology in the future of retail, and lessons and tips for unlocking the next stage of brand growth.

Melanie Marshall is a speaker, coach, and filmmaker who guides individuals through their personal journeys. As an internationally acclaimed journalist, she spent over 20 years with BBC News, reporting from high-risk regions like Ukraine, Afghanistan, and China. Recognized for crafting human-centric narratives, Melanie’s work has received various awards and was nominated for multiple Emmys. 

In this episode…

 When the stakes are high and uncertainty is everywhere, how can you make clear decisions without getting paralyzed by fear? Whether you’re navigating a supply chain crisis or a major acquisition, the mental weight can feel overwhelming — like you’re stuck in fight-or-flight mode. What separates those who panic from those who perform well under pressure?

With decades of experience navigating conflict zones and global crises, former foreign journalist Melanie Marshall has developed mental frameworks for managing chaos. Her deliberate optimism mindset is built on purpose, presence, and service, consciously choosing to believe in a positive outcome. Accidental bravery is the unexpected courage that emerges from being committed to a greater purpose and a positive outcome, allowing you to move forward despite fear. These practices help anchor your mindset during uncertainty, retrain your brain to see options, and reframe challenges as opportunities.

Join William Harris in today’s episode of the Up Arrow Podcast as he sits down with Melanie Marshall, a speaker, coach, and filmmaker, to discuss building mental resilience under pressure. Melanie shares insights on overcoming imposter syndrome, how to make calculated decisions with incomplete information, and real stories from her time in the field. 

Britney Muller is an AI consultant and keynote speaker advising tech companies on AI strategies, machine learning, and workflow automation. With over 10 years of experience in generative AI, she has developed over a dozen in-house AI applications. Britney was the former Marketing Manager at Hugging Face, where she launched the largest open-source, multilingual model. 

In this episode…

 AI is changing the game for marketers, but many don’t leverage it to its fullest potential for their businesses. Rather than producing AI-driven content at a faster rate, companies should focus on building a strong brand presence and leveraging AI for intentional automation. How can marketers cut through the noise, avoid common pitfalls, and harness AI to drive measurable results?

While AI can be used for pattern recognition, automation, and audience research, AI optimizer Britney Muller warns against relying on it for fact-based decision-making. You can leverage AI without losing the critical human element by transforming website content into vector embeddings. Analyzing these embeddings allows marketers to identify content clusters, uncover gaps in their website’s information architecture, and optimize internal linking structures to improve search engine rankings. Britney also recommends utilizing Reddit APIs to extract real-time customer sentiments, uncover trending pain points, and analyze top-performing content in specific communities.

In this week’s episode of the Up Arrow Podcast, William Harris chats with AI consultant Britney Muller about practical AI strategies for marketers. Britney explains why brand mentions are the new backlinks, how to build AI-powered internal tools, and the ethical concerns marketers should consider when adopting AI.