In this episode of Up In Your Business, Jason and Santos delve into the complexities of terminating employees and the potential pitfalls of doing it the wrong way. Firing someone is one of the toughest tasks a leader faces, and mishandling it can lead to legal battles and business disruptions. Joined by Santos Alvarenga, a seasoned HR consultant, we explore the importance of proper documentation, consistent communication, and clear policies. We discuss how emotional decisions and lack of preparation can lead to significant consequences, and we offer insights on how to handle terminations effectively to protect both the business and its employees. Tune in to learn how to navigate these challenging situations with care and precision.

In this episode of Up In Your Business, I dive into a crucial question for growing companies: Do you really need HR support, or can you manage without it? As businesses expand, the complexities of HR can quickly become overwhelming. I discuss the tipping point when informal HR practices begin to falter and the risks that arise when organizations lack structured support. Joining me is Jason Millman, an expert who shares insights on recognizing when your business has outgrown its DIY HR approach and the importance of implementing clear policies and consistent practices. If you're feeling the strain of managing HR alone, this episode offers valuable guidance on how to transition towards effective support that fosters growth and compliance. Tune in and discover the steps to ensure your business thrives while effectively managing its human resources.

HR risk usually starts earlier than most business leaders think.

In this episode of Up In Your Business, host Jason Randall sits down with Christy Arnold, General Counsel and SVP at Questco, to talk about the HR mistakes that can create real legal, financial, and operational risk for employers.

The conversation covers misclassification, hiring technology, documentation, terminations, inconsistent policies, and manager training. But the larger theme is simpler: small people issues rarely stay small when they are ignored. A delayed conversation, an undocumented performance issue, a misclassified employee, or an inconsistently applied policy can turn into an EEOC charge, demand letter, lawsuit, or years of expensive distraction.

Christy explains where these problems usually begin, why leaders often miss the early warning signs, and what companies can do to reduce risk without turning HR into unnecessary bureaucracy.

In this first episode of *Up In Your Business*, host Jason Randall, Chief Growth Officer at Questco, is joined by Christy Arnold, Questco’s General Counsel and SVP, to discuss the HR mistakes that often seem small in the moment but can create serious liability for businesses. Together, they explore how issues like employee misclassification, inconsistent people practices, missing documentation, and rushed terminations can quietly increase risk — and what leaders can do to protect their companies before problems escalate.

In the conclusion of Jason's discussion with Jim McKelvey, the co-founder of Square and author of The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time, Jim talks about the differences between an entrepreneur and a business person and why he thinks audacity is a great substitute for tenacity.

This week, Jason is joined by Jim McKelvey, the co-founder of Square and author of The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time. In part one, Jim shares how a glassblowing instructor transformed the economics of small business and how Square survived a showdown with Amazon.

Jason welcomes Paul Smiley to the podcast. Paul is the Founder and President of Sonoran Technology and Professional Services, an award-winning company that provides services, training, and technical solutions for federal and state agencies. He's a retired Air Force Lieutenant Colonel with over 1,900 flying hours and a combat veteran of Operation Desert Storm. Paul shares how his military experience prepared him for business, why organizations struggle with getting their culture right, and the importance of diversity of thought.

In the conclusion of Jason's conversation with Lindsay Jurist-Rosner, the co-founder & CEO of Wellthy, Lindsay shares the long-term benefits of her business school education and how her own leadership outlook has changed since starting the company.

This week, Jason welcomes Lindsay Jurist-Rosner, the co-founder & CEO of Wellthy, to the podcast.  The pandemic opened our eyes to many systemic issues, and one of those was the current state of caregiving in America. But there’s one company that is taking that issue head-on. Wellthy is a caregiving support service for families with complex, chronic, and ongoing care needs. In part one, Lindsay talks about the inspiration for the creation of her company and how social entrepreneurs can connect a compelling mission to a compelling financial return.

Jason wraps up his chat with Henry Ma, the CEO of Ricoma, a powerhouse within the embroidery industry. In part two, Henry talks about taking over the company two months before the pandemic, Ricoma's exponential growth in 2020, and the importance of listening to your customers.