Up Next @ Work

Up Next @ Work, Episode 12 with Caitlin MacGregor, CEO of Plum

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What if the secret to solving today’s hiring challenges lies not in resumes but in uncovering hidden skills and innate behaviors? In this episode, host Kate Achille sits down with Caitlin MacGregor, CEO and co-founder of Plum, to discuss how organizations can rethink their talent acquisition strategies. Caitlin introduces the concept of “gap-closers,” individuals driven to identify and fix inefficiencies in pursuit of better outcomes, and explains how adopting a skills-based hiring approach can unlock the potential of these transformative candidates.

Episode highlights include:

  • The unique traits of “gap-closers” and why they excel at solving problems across all areas of life.
  • How generative AI tools help HR focus on skills and behaviors over outdated criteria like degrees.
  • Why durable, transferable skills are key to long-term success, with a real-world example of skills-based hiring in Barbados, where transferable skills filled critical cybersecurity roles.
  • Why leadership must drive innovation in hiring to adapt to a rapidly changing job market.


    • Visit plum.io to complete your free Plum profile and learn how skills-based hiring can transform your organization. Be sure to listen to the full podcast episode for more insights and inspiration from Caitlin MacGregor.

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    Up Next @ WorkBy WRKdefined