Me and my friend live in different towns, so I can't visit here. I and her take online classes but in different schools, so I can't talk to the teacher about it... And also, I don't have any connection with her family, I only have her phone number. I was asking her to give me her mom's phone numbers, but she said no...

Also, she doesn't have a good relationship with her parents. From her stories, her parents don't pay so much attention about her sad[?] behaviour and mood. They think the reason is just her age, and it'll pass when she grows up. She thinks that parents don't love her and their life would be easy without her. I asked her, 'why will your parents live easily without you?' and she says, 'Because they will have more money'

Before me and my bestie meet online, she had a best friend too around 3 years, but 3 months ago her bestie start ignore my friend on any socials and she (my bestie) feel useless and got no goal for life, no reason to keep live...

I think she got depression or something, but she can't visit a therapist or something all by herself, cuz she's 13...