In this episode, Ryan McCann, CEO at Claris, joins us to discuss his journey stepping into the role, the organizational strategies driving growth, and the importance of customer retention in today’s competitive market.

Ryan shares how Claris is navigating the transformation from a risk management mindset to a growth-oriented strategy. He dives into the challenges and successes along the way, emphasizing the critical role partnerships—especially with Apple—play in expanding market presence and enhancing the FileMaker platform.

We also explore Claris’s mission to empower small and mid-sized organizations through innovative technology, with Ryan highlighting the growing trend toward custom software development and the opportunities AI presents for shaping the future of business solutions.

Finally, we discuss the evolving role of the Claris community and Claris’s commitment to deeper collaboration and engagement with its partners.

You also can find this episode on YouTube. Don’t miss this opportunity to learn about Claris’s vision for the future and the exciting opportunities ahead!

Chapters

00:00 Introduction and Leadership Transition

03:02 Organizational Strategy and Transformation

05:51 Growth and Market Dynamics

11:45 Retention and Customer Engagement

17:53 Leveraging Partnerships for Growth

29:55 Future Strategies and Market Expansion

32:00 Empowering Organizations with Technology

35:00 Strategic Partnerships and Market Expansion

36:52 Navigating the AI Landscape

40:01 Custom Software: A Right for Businesses

51:53 The Future of Custom Solutions and Community Engagement