UpSkill Talks
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UpSkill Talks episodes

  • 106. Leadership 101: How To Include People In Conversations

    Inclusivity is an essential part of leadership. 
    But how do you ACTUALLY be inclusive in your day-to-day life, as a leader? 

    In this episode, Michel shares 5 tips on how to help people feel included in social settings, particularly in conversations, to help them feel seen and heard. 

    At UpSkill, we are building a community of UpSkillers, learning and growing together.

    Please listen, subscribe and share!

    With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. 

    We offer corporate training, coaching, e-learning courses and consulting services for:

    • Inclusive Leadership
    • Diversity, Equity & Inclusion
    • Communication
    • Soft Skills 
    • Senior Leadership Training

    Email us: [email protected] 

    Learn more: www.upskillcommunity.com 

    17 min
  • 105. Why You Should Set A Theme For 2024

    In this episode, we discussed why you should set a THEME instead of a New Year's resolution to achieve your goals in 2024. 

    Michel shares reflections on her word for 2023 -- clarity. Flora shares her theme for 2024. UpSkillers share their stories about persistence, designing life systems, and getting set up for success in four easy steps.

    At UpSkill, we are building a community of UpSkillers, learning and growing together.

    Please listen, subscribe and share!

    With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. 

    We offer corporate training, coaching, e-learning courses and consulting services for:

    • Inclusive Leadership
    • Diversity, Equity & Inclusion
    • Communication
    • Soft Skills 
    • Senior Leadership Training

    Email us: [email protected] 

    Learn more: www.upskillcommunity.com 

    37 min
  • 104. Flashback: Get Set For Success In 4 Easy Steps

    This is a flashback of episode 64, published on January 22, 2023. 

    It's a new year, new journey and new opportunities abound. 

    Are you Set for Success?

    Step 1: Choose a theme for your year - a word or phrase.

    Make this year, a themed year for you. Choose a theme. That's going to make a big difference in your life. Whether that's a verb, that's going to tell you the action that you need to do. Whether that's an adjective, that's going to describe how you go about it, whether that's an outcome or a result that you're looking for in your life, whether that's a way that you want to show up. Whatever that is for you. No judgment. It's your word? 

    Michel heard words like impact. Execute. Plan. Confidence. I heard words like self care, self assurance, emotional control. I heard phrases, like just do it. Get up and get out, go after it. Let's go. 

    Step 2: To think about one activity. That you can do every day to support your word or phrase to honour your word or phrase. 

    Step 3: Identify the resources you need to support you. This could be as simple as buying a journal or you may need a coach to support you.

    Step 4: Make sure there is a specific block of time in your calendar for the activities in step 2. 

    Please go to UpSkillCommunity.com to review show notes and join a community of leaders devoted to UpSkilling.

    At UpSkill, we are building a community of UpSkillers, learning and growing together.

    Please listen, subscribe and share!

    With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. 

    We offer corporate training, coaching, e-learning courses and consulting services for:

    • Inclusive Leadership
    • Diversity, Equity & Inclusion
    • Communication
    • Soft Skills 
    • Senior Leadership Training

    Email us: [email protected] 

    Learn more: www.upskillcommunity.com 

    15 min
  • 103. Case Study: Ben The Bottleneck Leader

    This episode is about Ben the bottleneck leader.

    Ben handles all the clients and finds his work piling up, while the people he manages are sitting there twiddling their thumbs with no work to do. 

    To make matters worse, all the clients come to Ben, not the people who are supposed to be managing the clients. 

    What can Ben do? 

    In this episode, we discuss...

    1. WHY IS THIS HAPPENING?
    - A lack of confidence in his team 
    - The company is lacking a system, or not using their system. Ben IS the system

    2. PROBLEMS 
    - ben’s mental health and Burnout 
    - Being a people pleaser 
    - Ego 
    - Lack of trust in his team’s quality of work
    - Negative impact of the people he leads: feeling like they’re incompetent, they have no responsibility, thus it destroys their confidence 

    3. SOLUTIONS 
    - How to bring the team back together
    - Effective team building 
    - How to apologize to your team 
    - Building a relationship with your team 
    - Building a code of ethics

    At UpSkill, we are building a community of UpSkillers, learning and growing together.

    Please listen, subscribe and share!

    With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. 

    We offer corporate training, coaching, e-learning courses and consulting services for:

    • Inclusive Leadership
    • Diversity, Equity & Inclusion
    • Communication
    • Soft Skills 
    • Senior Leadership Training

    Email us: [email protected] 

    Learn more: www.upskillcommunity.com 

    23 min
  • 102. How To Adopt A Systems-Focused Approach To Life

    In this episode, Michel and  Upskillers delve into Adopting a System-Focused Approach to Life.

    Why do we need to laying a solid foundation in forming habits in our lives? Because they are the building blocks of every system.

    They share  insights about:

    • The process of laying the groundwork for a successful system.
    • The role of communication: Why everything revolves around effective communication.
    • Habit Formation: The core of every successful system.


    At UpSkill, we are building a community of UpSkillers, learning and growing together.

    Please listen, subscribe and share!

    With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. 

    We offer corporate training, coaching, e-learning courses and consulting services for:

    • Inclusive Leadership
    • Diversity, Equity & Inclusion
    • Communication
    • Soft Skills 
    • Senior Leadership Training

    Email us: [email protected] 

    Learn more: www.upskillcommunity.com 

    23 min
  • 101. Kiss Burnout Goodbye

    In this episode, Michel and UpSkillers discuss:

    Work-Life Integration vs. Work-Life Balance: The evolving concept of integrating work into life rather than trying to balance the two as separate entities.

    Managing Burnout: Identifying the signs of burnout, understanding its causes, and strategies to prevent or mitigate it.

    They offer key insights about:

    • The role of accountability partners 
    • Mindfulness and Reflection
    • The Role of Rest: Different ways to rest 
    • Resources and Tools
    • Setting Boundaries: both personal and professional 
    • The pros and cons of having a flexible work schedule, especially with the rise of remote work.
    • Identity in the Modern Work Environment: How the blending of work and personal life might be affecting individuals' sense of self.
    • The need to communicate expectations and feelings, both in the workplace and at home.
    • How the pandemic has reshaped the work environment and its implications for individuals.
    • Stress vs. Burnout: Differentiating between the symptoms of stress and the more severe state of burnout.


    At UpSkill, we are building a community of UpSkillers, learning and growing together.

    Please listen, subscribe and share!

    With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. 

    We offer corporate training, coaching, e-learning courses and consulting services for:

    • Inclusive Leadership
    • Diversity, Equity & Inclusion
    • Communication
    • Soft Skills 
    • Senior Leadership Training

    Email us: [email protected] 

    Learn more: www.upskillcommunity.com 

    47 min
  • 100. Behavioral Interviews Case Study: Answering Top 3 Challenging Questions, Using STAR Method And Story Toolbox With UpSkillers

    Mastering Behavioral Interviews: we dissect case study questions!

    In this episode, we provide sample answers, critique, and feedback for how to expertly answer challenging behavioral interview questions like: 

    • Think of a time where you demonstrated good communication skills?
    • Tell me about a time when you had a disagreement with a team member
    • What sets you apart from other candidates applying for this role?

    At UpSkill, we are building a community of UpSkillers, learning and growing together.

    Please listen, subscribe and share!

    With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. 

    We offer corporate training, coaching, e-learning courses and consulting services for:

    • Inclusive Leadership
    • Diversity, Equity & Inclusion
    • Communication
    • Soft Skills 
    • Senior Leadership Training

    Email us: [email protected] 

    Learn more: www.upskillcommunity.com 

    31 min
  • 99. Master Behavioural Interviews: Storytelling Using A Story Toolbox, STAR Method, & More

    At UpSkill, we are building a community of UpSkillers, learning and growing together.

    Please listen, subscribe and share!

    With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. 

    We offer corporate training, coaching, e-learning courses and consulting services for:

    • Inclusive Leadership
    • Diversity, Equity & Inclusion
    • Communication
    • Soft Skills 
    • Senior Leadership Training

    Email us: [email protected] 

    Learn more: www.upskillcommunity.com 

    28 min
  • 98. Discipline, Outsourcing Your Brain, Time & Self Management VS. Micromanagement (Part 2)

    This is Part two of Time Management 101 Q&A with Michel Shah, lead UpSkiller, president and founder of UpSkill:

    🕰 Key Takeaways :
    Understanding Discipline: 

    • Discipline is not about being iron-fisted or micromanaging
    • Address the common misunderstandings about discipline
    • Disclipline as a form of self-love and integrity
    • Understanding oneself and managing time and activities effectively

    Collaborative Time Management: 

    • Time Management and Self-Management
    • Importance of reflecting about your time
    • Fostering independence rather than creating dependency
    • Learning to delegate and developing systems that allow for shared responsibility

    Parenting and Discipline:

    • In parenting, discipline involves putting guardrails and teaching time management as a crucial skill, rather than enforcing strictness or micromanaging. 


    At UpSkill, we are building a community of UpSkillers, learning and growing together.

    Please listen, subscribe and share!

    With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. 

    We offer corporate training, coaching, e-learning courses and consulting services for:

    • Inclusive Leadership
    • Diversity, Equity & Inclusion
    • Communication
    • Soft Skills 
    • Senior Leadership Training

    Email us: [email protected] 

    Learn more: www.upskillcommunity.com 

    30 min
  • 97. Time Management 101 - How I Create More Time In My Life

    Time Management 101 Q&A with Michel Shah, lead UpSkiller, president and founder of UpSkill:

    🕰 Topics Covered: 

    • Juggling Multiple Responsibilities: Learn strategies to balance work, family, and multiple projects 
    • Eisenhower Matrix: The power of this prioritization tool 
    • The Driving 'Why': Explore how a clear understanding of your 'why' can guide decision-making, prioritization, and help in keeping the main thing the main thing.
    • Clarity in Goals & Processes
    • Defining Work-Life Balance
    • SMART Goals (refer to Episode 14): Uncover the essence of setting Specific, Measurable, Achievable, Relevant, and Time-bound goals
    • Systematic Approach: Learn about the integration of to-do lists, calendars, and other tools to outsource your brain and streamline your life

    At UpSkill, we are building a community of UpSkillers, learning and growing together.

    Please listen, subscribe and share!

    With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. 

    We offer corporate training, coaching, e-learning courses and consulting services for:

    • Inclusive Leadership
    • Diversity, Equity & Inclusion
    • Communication
    • Soft Skills 
    • Senior Leadership Training

    Email us: [email protected] 

    Learn more: www.upskillcommunity.com 

    19 min

About UpSkill Talks

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UpSkill Talks is a podcast for leaders. Leaders who are forward thinking and want to be on the cutting edge, actively seeking innovative and creative ways to interact and lead others. Leaders who…