In today's episode, you'll hear accounts of past and present dealings with end users that make our skin crawl and ears burn.

You can guarantee that there will be hostility in the air when this crew starts talking about working with users.

If you happen to be the person at work that thinks IT takes too long to get to your ticket, you might want to cover your ears for this.

If you are the one putting off a ticket so you can get a full meditation session in before calling the user, then grab a snack and strap in.

Enjoy and have a hostile morning!

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hostilityinthemorning.substack.com