Scottish National Users' Group (SNUG) Podcast

Using a magic wand to fix the NHS in Scotland


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Dr Steve Baguley is a consultant in Sexual Health & HIV and has been Chief Clinical Digital Officer for NHS Grampian since 2010. This episode features a discussion in which he compares Estonia's effective digital health system, which requires providers to submit care summaries to a central repository, enabling seamless data sharing and full transparency for citizens (who can view their records), and Scotland’s NHS, which struggles with fragmented IT systems and unfulfilled promises, failing to meet its 2017 pledge for citizen data access by 2020. There have been significant delays in GP IT Re-provisioning, electronic prescribing  and other digital transformation efforts.

Steve also discusses the role of AI in healthcare. He highlights ambient scribe technology as a major breakthrough for reducing clinician administrative burden while maintaining documentation quality. However, he strongly advises caution regarding AI tools like ChatGPT for direct clinical decision-making. For critical applications, he recommends a dual-AI verification system to enhance safety and reliability. Steve argues for a pragmatic, needs-based deployment strategy for AI tools (such as ambient scribes and Microsoft Copilot), prioritizing specific use cases and user requirements.

Spending time where it counts – an AI strategy for Health & Social Care in the North of Scotland 2023-27

Health and social care - data strategy: 2024 update - progress and priorities

Interesting times for Scottish GP IT (Peter Cairns blog)

There's only one team in Tallinn

To join the NHSS Scottish Digital Health and Care Network, access Teams and use the Join Code b7tk31u. (NHS Scotland M365 account needed).

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Scottish National Users' Group (SNUG) PodcastBy snughealth


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