Esko Kilpi, founder of the research and strategy group Esko Kilpi Company, is bold enough to defy the consensus of all of our other Future of Work interviews and argue work is, in fact, not changing. "Work has always been the same thing and work is always going to be the same thing," Kilpi says. "Work is solving other people’s problems. The way we solve problems, the way we define the problems—that is changing." Kilpi believes that technology, and smartphones in particular, are significantly elevating human capability and potential.